Miami Design District - ACT (Academy for Commercial Talent) Sales Associate

Richemont•Miami, FL

About The Position

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. Miami Design District ACT (Academy For Commercial Talents) Sales Associate ACT (Academy For Commercial Talents) is a disruptive recruitment method to assess future Boutique Talents joining as a Sales Associate, bringing various experience with diverse backgrounds. We believe that when varied perspectives, fair opportunities, and a sense of belonging are fully embraced, innovation and creativity emerge to deliver excellence. The Maison opens applications to candidates without any prior luxury, retail or sales experience. We are looking for inspiring candidates who value excellent customer service, have a passion for luxury goods, and who are able to think outside of the box. Join us and take part of an exciting Retail Transformation Journey at Cartier. If you are motivated and interested in joining the journey with us, we encourage you to apply to start your application journey, applications are open until 04/20/2026. OUR COMMITMENT At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and collective spirit thrive. We empower individual talents, united by a shared commitment to excellence, inspired by the world's diverse cultures, to respect and enrich our unique heritage. We believe that different perspectives fuel innovation and drive us to create exceptional experiences. We offer an energizing environment for career growth and the opportunity to contribute your individual vision to a legacy of creativity. We celebrate every achievement, big or small, fostering meaningful connections through gratitude and mutual support, nurturing a sense of belonging. HOW WILL YOU MAKE AN IMPACT? As an ACT Sales Associate, you will be trained as a Cartier Ambassador, and you will exemplify the Maison commitment for excellence in customer care and client experience. You will generate sales through a high-level knowledge of product attributes, and you will nurture professional client relationships to foster loyalty and brand desirability during and after sales. You will maintain the highest boutique standard for daily operations, and you will proactively manage your client portfolio. HOW WILL YOU EXPERIENCE SUCCESS WITH US? While we do not require experience in retail or within the luxury industry, we are looking for candidates with a minimum of 5 years of professional experience in a client-facing role, as this foundational experience is key to success in our unique assessment process. We will then go through a series of skill-based assessments to evaluate the following: You are a natural communicator and are able to excel at product promotion and relationship management. You are solution oriented and see challenges as an opportunity for improvement. You have a high level of curiosity about the luxury sector and continue learning about new products and trends. You are an avid team player with an ability to collaborate with many different types of people to achieve a positive work environment. You are able to manage high stress environments and can multi-task with professionalism and efficiency. You are motivated to exceed and demonstrate an entrepreneurial spirit. YOUR JOURNEY WITH US This recruitment process is not relying on a traditional resume. We will invite you to a robust and immersive assessment journey in order to evaluate different targeted skills. This will allow us to get to know you in a more objective and unbiased way and to assess abilities and potential to thrive at Cartier The application process will begin with a set of assessments, followed by a video pre-screening interview where you will be asked to answer several questions. You will then be invited to take a behavioral assessment. If selected, you will be invited to HR and Operational interviews which will include role play assessments during an in-depth face-to-face interview. Throughout our history, Cartier has stood out because of the commitment of every one of our employees. We believe that when diversity, equity and inclusion are fully embraced, innovation and creativity emerge to deliver excellence. Regardless of the visible or invisible differences, we are committed to creating an environment where everyone has an equal opportunity to reach their full potential, be heard and feel valued. WHAT DO WE OFFER? Joining as an ACT Sales Associate offers an immersive journey where you will learn by doing and you will benefit from a robust onboarding experience that will give you the opportunity to begin your career in luxury retail. You will grow and learn from our experts in a positive work environment that is proud to advocate for an inclusive, multicultural, and fair work culture. We are passionate about developing your potential for a bright future at Cartier. At Cartier we provide: A great opportunity to be a part of a dynamic and diverse team. Exposure to market leading events and activations. A plethora of opportunities within Cartier and the wider Richemont Group to help you develop and take your career to the next level. Our Benefits We care about our associate's health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change. At Richemont, We Craft the Future! Please note, hourly will be negotiated based on relevant skills and experience. Join us at Cartier, a place like no other, forever moving forward. #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Requirements

We are looking for inspiring candidates who value excellent customer service, have a passion for luxury goods, and who are able to think outside of the box.
We are looking for candidates with a minimum of 5 years of professional experience in a client-facing role, as this foundational experience is key to success in our unique assessment process.
You are a natural communicator and are able to excel at product promotion and relationship management.
You are solution oriented and see challenges as an opportunity for improvement.
You have a high level of curiosity about the luxury sector and continue learning about new products and trends.
You are an avid team player with an ability to collaborate with many different types of people to achieve a positive work environment.
You are able to manage high stress environments and can multi-task with professionalism and efficiency.
You are motivated to exceed and demonstrate an entrepreneurial spirit.

Responsibilities

As an ACT Sales Associate, you will be trained as a Cartier Ambassador, and you will exemplify the Maison commitment for excellence in customer care and client experience.
You will generate sales through a high-level knowledge of product attributes, and you will nurture professional client relationships to foster loyalty and brand desirability during and after sales.
You will maintain the highest boutique standard for daily operations, and you will proactively manage your client portfolio.

Benefits

Our core benefits include medical, dental, and vision programs.
Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members.
The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off.
We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

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