ACH Specialist

Travis Credit Union•Vacaville, CA

17h•$22 - $27•Onsite

About The Position

The ACH Specialist processes Automated Clearing House (ACH) transmissions received and originated through the Federal Reserve Bank. By ensuring ACH transactions are posted as scheduled, the ACH Specialist facilitates 24/7 availability of funds through multiple channels as well as supports the convenience of payments being received and originated, thus ensuring an overall positive member experience. Profile: Creates and balances the Return file for rejected transactions. Researches, processes and resolves ACH transaction disputes, miss-posts, errors and ACH related inquires. Researches and makes complex decisions on transaction exceptions using established National Automated Clearing House Association (NACHA) rules, Federal Reserve Bank (FRB) operational circulars and Travis Credit Union polices and procedures. Processes death notifications received from in-house, the Social Security Administration, reclamation, or any other source by using NACHA rules and the US Treasury Green Book regulations. Processes, researches, updates and maintains Payroll Allocations using the Payroll Manager program. Replies to related inquires. Posts, researches and brings resolution to returned Originations such as Pre Authorized share and loan transactions, Accounts Payable, Vendor Originations, and responds to related inquiries. Audits and performs maintenance on Pre Authorizations. Notifies appropriate members and agencies with findings. Processes the FRB settlement for ACH files received and makes the appropriate daily settlement entries Responsible for the preparation and execution of assigned General Ledgers and clears outstanding items related to ACH files, prepares and assists with daily and month-end reconcilements of related General Ledger accounts. Maintains accurate, organized, and timely filing of paperwork. Identifies and escalates non-routine transactions and exceptions to minimize and eliminate potential fraud situations. Troubleshoots issues related to applications used as needed. Stays current and ensures compliance with applicable laws, regulations and governing rules as well as with credit union policies and procedures. Participates in Disaster Recovery and Contingency testing as required. Determines methods and procedures on new assignments and may coordinate activities of other personnel. Not all functions/tasks are listed above; however those listed are considered essential.

Requirements

Knowledge of ACH processing, accounting principles and payment industry.
Must be a quick learner in order to acquire and keep up-to-date with applicable NACHA rules, Federal Reserve Bank operational circulars, and US Treasury Green Book regulations.
Researches, processes and resolves all ACH related issues, disputes, discrepancies, and inquires.
Sound understanding of credit union products and services.
Sound understanding of systems and applications used for processing ACH transactions and allocations, return files, originated transactions and General Ledger functions.
Excellent member service skills to include answering the phone and dealing with internal and external members in a polite and courteous manner.
Strong organizational skills, the ability to work in a fast-paced, team-oriented environment, and accurately complete multiple tasks within required timeframes with minimal supervision.
Effective professional verbal and written communications skills.
Effectively communicates all auditing issues, errors, and/or discrepancies with management, compliance, and related branch or department.
Proficient in MS Office products (Word, Excel and Outlook).
Strong math skills, detail-oriented, accurate data entry skills and problem solving skills.
HS Diploma or equivalent.
Minimum 2 years related work experience.

Responsibilities

Creates and balances the Return file for rejected transactions.
Researches, processes and resolves ACH transaction disputes, miss-posts, errors and ACH related inquires.
Researches and makes complex decisions on transaction exceptions using established National Automated Clearing House Association (NACHA) rules, Federal Reserve Bank (FRB) operational circulars and Travis Credit Union polices and procedures.
Processes death notifications received from in-house, the Social Security Administration, reclamation, or any other source by using NACHA rules and the US Treasury Green Book regulations.
Processes, researches, updates and maintains Payroll Allocations using the Payroll Manager program. Replies to related inquires.
Posts, researches and brings resolution to returned Originations such as Pre Authorized share and loan transactions, Accounts Payable, Vendor Originations, and responds to related inquiries.
Audits and performs maintenance on Pre Authorizations. Notifies appropriate members and agencies with findings.
Processes the FRB settlement for ACH files received and makes the appropriate daily settlement entries
Responsible for the preparation and execution of assigned General Ledgers and clears outstanding items related to ACH files, prepares and assists with daily and month-end reconcilements of related General Ledger accounts.
Maintains accurate, organized, and timely filing of paperwork.
Identifies and escalates non-routine transactions and exceptions to minimize and eliminate potential fraud situations.
Troubleshoots issues related to applications used as needed.
Stays current and ensures compliance with applicable laws, regulations and governing rules as well as with credit union policies and procedures.
Participates in Disaster Recovery and Contingency testing as required.
Determines methods and procedures on new assignments and may coordinate activities of other personnel.