ACH Specialist I or II (depending on experience )

Ent Credit Union • Colorado Springs, CO

136d • $21 - $25

About The Position

The primary purpose of the positions is responsible for posting Automated Clearing House (ACH) debit and credit exceptions to member accounts, returning any un-posted ACH exceptions, and balancing posted and un-posted exceptions for the day. Other duties of this position include the timely processing of ACH disputes, stop payments, notifications of change (NOCs), email communications as well as processing EFT share transfers and paper payrolls.

Requirements

• ACH Specialist I: High School Diploma/G.E.D. or Equivalent.
• 1+ years Financial Institution experience. Required.
• 1+ years of exposure/application of ACH concepts, policies, and procedures. Preferred.
• ACH Specialist II: High School Diploma/G.E.D. or Equivalent.
• 2+ years Financial Institution experience. Required.
• 2+ years of exposure/application of ACH concepts, policies, and procedures. Required.

Nice To Haves

• Basic understanding of ACH policy and procedures, FedLine, and credit union policy and procedures.
• Good communication, attention to detail, logic, organization, professionalism, and customer service skills.
• Solid business judgment, accuracy, and exercise of common sense.
• Ability to detect and assess unusual and/or suspicious activity.

Responsibilities

• Provide external and internal member service in regard to ACH activity on members accounts via phone and/or other communication avenues (CRM, Online Banking and specialized email groups, ACH and Direct Deposit).
• Processing ACH disputes.
• Create and maintain EFT (Electronic Fund Transfers) to include paper payroll.
• Process ACH Reclamations/Deceased Accounts.
• Review Daily Modified Loan Reports/Skip A Pay.
• Review Daily ACH Stop Pay report.
• Support with processing ACH debit and credit exceptions by either posting to member accounts, mortgages or returning items to the ODFIs via FedLine by way of Application Support.
• Log totals in various tracking sheets.
• Assist with balancing various GLs.
• Remain cognizant of and adhere to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Benefits

• Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• 16 days of paid time off (PTO) plus 9 paid holidays during the first year.
• Paid time off to give back to the community.
• Up to $10,000 annually for higher education and assistance for certifications.
• Significant savings on home, car, and personal loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED