ACE Data Entry Specialist
About The Position
The Automated Commercial Environment (ACE) Data Entry Specialist is responsible for accurately entering and transmitting data to U.S. Customs through the company’s ACE portal system. This role plays a critical part in ensuring compliance with customs regulations and the timely processing of cargo documentation. Key duties include managing data input, verifying documentation, and ensuring the completeness and accuracy of customs submissions. The specialist will also follow up with relevant stakeholders—including carriers, agents, customs brokers, and U.S. Customs offices—regarding all ACE-related matters. Attention to detail, strong communication skills, and a thorough understanding of customs procedures are essential for success in this role. This job description is not exhaustive; additional duties may be assigned as needed. This role may evolve in response to changes in industry practices and technological advancements. This job description is not exhaustive; additional duties may be assigned as needed. This role may evolve in response to changes in industry practices and technological advancements.
Requirements
- High School diploma or equivalency required.
- Prior experience with ACE (Automated Commercial Environment) processes and general shipping knowledge preferred
- Strong verbal and written communication skills, along with professional telephone etiquette, required
- Must be service-oriented with a commitment to providing timely and accurate support
- Demonstrated history of exemplary work performance and reliable attendance
- Willingness to work outside regular business hours, including evenings, weekends, and holidays, as needed
- Proficiency in Microsoft Outlook, Microsoft Excel and Microsoft Word
Nice To Haves
- Prior experience with ACE (Automated Commercial Environment) processes and general shipping knowledge preferred
Responsibilities
- Data entry into Automated Commercial Environment (ACE) portal system
- Monitoring of US Customs releases/dispositions
- Updating the Carriers, Masters and Agents of status of Data entry and US Customs releases/dispositions
- Communicating with Carriers, Masters and Agents for Data info
- Communicating with US Customs offices/US Customs Client Reps when necessary
- Any other work related to ACE filing or assigned by ACE Manager
- Abide by company HSEQ policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
