ACCS Residential Director

Vinfen•Somerville, MA

23h•$79,000 - $79,000

About The Position

The ACCS Residential Program Director promotes successful community integration and the overall well-being of adults with psychiatric conditions by overseeing the operations of a supportive Group Living Environment. The ACCS Residential Program Director will oversee the clinical, financial and administrative operation of the Group Living Environment site to ensure that each Person Served receives the best the services needed to live successfully independently. The ACCS Residential Program Director will supervise staff, ensure quality of services licensing, quality, and oversee the creation and implementation of treatment plans. The ACCS Residential Program Director will also facilitate successful and timely transitions to and from residential settings.

Requirements

A Bachelor's degree in human services or related field required. Master's degree in human services, Psychology or related preferred. In some cases, experience may be substituted for academic training.
A minimum of five years experience in progressively responsible human services functions, of which three years have been in a supervisory capacity required.
Experience working with people with psychiatric disability and/or co-occurring disorders required.
Must have access to an operational and insured vehicle and be willing to use it to transport PS.
All candidates must be at least 21 years of age and successfully pass a CORI, reference, multi-state background and driving record check.
Strong commitment to the right and ability of people served by ACCS to live, work, have meaningful relationships and receive the clinical treatment, resources and supports needed to thrive in their community of choice
Skill in helping people integrate into the community through use of natural supports and basic community resources
Knowledge of PS engagement strategies
Knowledge of operational management and administrative systems and procedures
Ability to form supportive, trusting relationships with PS and families
Sensitivity to the cultural, religious, ethnic, disability, and gender issues of PS
Knowledge of human, legal, and civil rights of PS
Knowledge of the effects of prejudice (including internalized negative attitudes about oneself), discrimination, and oppression of people with psychiatric disorders, and the effects of poverty
Knowledge and use of different communication and learning styles
Ability to make independent judgments and decisions
Ability to work in a professional and confidential capacity
Knowledge of formal and informal housing assessment skills and practices
Knowledge of recovery-oriented, person-centered and strengths-based values and principles
Knowledge of trauma-informed and culturally competent services. Sensitivity to the cultural, religious, ethnic, disability and gender issues of PS
Ability to adhere to the standards of Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions
Skills and competence to follow and provide interventions for effective Treatment Plan interventions, and to ability to train residential staff to implement non-clinical aspects of Treatment plans
Ability to collaborate effectively with other Team members to address the needs of PS in the Treatment Plan
Knowledge of personal computer applications and equipment
Knowledge of documentation standards and requirements
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist PS with tasks of daily living.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with PS, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hire
Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.

Nice To Haves

Master's degree in human services, Psychology or related preferred.
Certified Psychiatric Rehabilitation Practitioner credential preferred.
Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions encouraged to apply.

Responsibilities

Manage group residential sites systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, utilization management of residences.
Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from group residential sites in the ACCS contract.
Lead efforts to create a helping environment in assigned group residential sites in which family, friends, and others important in the lives of PS are welcome, respected and valued.
Coordinate assigned group residential sites’ licensing, evidence-based practice fidelity, Medication Administration Program (MAP) and Medicaid Rehab Option reviews.
Oversee group residential sites’ adherence to Medication Administration Program policies and procedures.
Oversee assigned group residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and housing subsidies. Develop and maintain all assigned group residences budgets, expense and billing procedures.
Oversee Human Rights processes. May act as staff to ACCS contract’s Human Rights Committee as “Human Rights Coordinator”.
Promote teamwork between Team and GLE and SIE staff.
Ensure maintenance, repair and safety of all assigned group residential sites.
At the direction of the Team Leader, direct the non-Treatment Plan activities of the GLE/SIE Program Directors and staff including hiring, training, supervising, coaching, evaluating and developing the competencies of these staff. Offer consistent and direct performance feedback. Conduct corrective action procedures with managers for residential staff if needed.
Manage relief and overtime resources to maintain operational excellence.
Implement retention, recognition and awards initiatives for staff; provide guidance on career development and promotion opportunities to staff.
Ensure required group residential Performance Measures and Incident reporting protocols are maintained.
Serve as resource for group residential neighbors, public officials and other service providers.
Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
Provide competency-based evidence-based practices and best practices to PS living in assigned group residences, including Motivational Interviewing; Harm Reduction; Screening, Brief Intervention, Referral and Treatment (SBIRT); Housing First; Stages of Change; and Cognitive Behavioral interventions, as well as the development of Safety Plans and Crisis Prevention and Response Plans, and 8 Dimensions of Wellness.
Promote engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of service for all PS.
Provide thorough and thoughtful documentation of PS needs and services.
Promote healthcare, employment and education services access for PS.
Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction and Addiction Treatment support; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
Participate as member of Residential Director Community of Practice Workgroup led Director of Rehabilitation for continuous professional role competency development, mentoring and learning.
Provides on-call coverage and consultation to IGLE staff.
Reports to Team Leader for GLE and SIE work; reports to Director of Service/Vice President for IGLE administrative supervision.
Perform other related duties, as assigned.