About The Position

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. THE POSITION Reporting organisationally to the Senior Manager Accreditation Operations, the Regional Operations Manager, Accreditation, will be a key member of the FIFA26 Accreditation team, and work in a very diverse Accreditation department (consisting of team members from Greece, India, Italy, the US and Canada) and in close collaboration with the FIFA Zurich Accreditation department (consisting of team members from across the world including Swiss-German, German, Russian and Dutch backgrounds) responsible for delivering the FWC26 Accreditation operations. The main responsibilities and oversights of the Regional Operations Manager for the FIFA World Cup 26™ include: As the Regional Operations Manager, represent FIFA’s Accreditation interests in the assigned regional cluster to oversee two or more host cities venue accreditation sites within that assigned region. Clusters are broken down as follows: East, Central, West, Canada and Mexico. East: Atlanta, Miami, New York/New Jersey, Boston, Philadelphia Central: Dallas, Houston and Kansas City West: Los Angeles, San Francisco Bay Area, Seattle Mexico: Guadalajara, Mexico City, Monterrey Canada: Toronto, Vancouver Work as part of a dedicated team of Accreditation Operations Managers, Venue Accreditation Operations Managers and Site Accreditation staff, managing the appropriate ACR venue staff within the assigned regional cluster. Assist with the development and implementation of accreditation policies and procedures in order to set rules that establish boundaries, limits, zones or fully describe the operations and/or services. Help plan and assure delivery of fully equipped Accreditation Centres (overlay, technology, power, lighting, FF&E) as per established requirements and timelines. Assist in the development of requirements, tender, select and manage suppliers for Accreditation consumables according to FIFA26 Inc. standards and timelines. Coordinate with and support the Access Management Department with regards to accreditation access control, including access control system testing. Manage the accreditation consumable stock management for all accreditation facilities within assigned cluster of venues. During pre-event planning stage, travel within cluster to applicable venues as needed. During the tournament event window, position will require candidate to reside in an agreed-upon venue and be available to travel between venues, if needed. Role and responsibilities are not limited to tasks listed above and may change according to project demands.

Requirements

  • Bachelor’s degree or equivalent.
  • If experience is compensating, lower degree is welcome to apply.
  • Football (soccer) accreditation knowledge is a plus.
  • FIFA accreditation knowledge is a plus.
  • Effective interpersonal communication, influencing and negotiation skills.
  • Absolute attention to detail.
  • Strong problem solving and analytical skills.
  • Good judgement, superb integrity, maturity, and fairness in dealing with people.
  • 5 or more years of experience in accreditation operations.
  • Single-sport, multi-venue event experience.
  • Experience in leading a multi-cultural team as well as communicating within a multi-cultural organization.
  • Experience in working across different time zones.
  • Experience in and being comfortable with working in multi-lingual environments.
  • Fluent in English.
  • Proficient in MS Office (Excel, Word, PowerPoint), Miro and other planning software and online collaboration tools.

Nice To Haves

  • Spanish proficiency may be a plus.
  • Proficient in 3D modeling applications is a plus.
  • Experience with Accreditation Systems is a plus.

Responsibilities

  • Represent FIFA’s Accreditation interests in the assigned regional cluster to oversee two or more host cities venue accreditation sites within that assigned region.
  • Work as part of a dedicated team of Accreditation Operations Managers, Venue Accreditation Operations Managers and Site Accreditation staff, managing the appropriate ACR venue staff within the assigned regional cluster.
  • Assist with the development and implementation of accreditation policies and procedures in order to set rules that establish boundaries, limits, zones or fully describe the operations and/or services.
  • Help plan and assure delivery of fully equipped Accreditation Centres (overlay, technology, power, lighting, FF&E) as per established requirements and timelines.
  • Assist in the development of requirements, tender, select and manage suppliers for Accreditation consumables according to FIFA26 Inc. standards and timelines.
  • Coordinate with and support the Access Management Department with regards to accreditation access control, including access control system testing.
  • Manage the accreditation consumable stock management for all accreditation facilities within assigned cluster of venues.
  • During pre-event planning stage, travel within cluster to applicable venues as needed. During the tournament event window, position will require candidate to reside in an agreed-upon venue and be available to travel between venues, if needed.
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