Accounts Receivable Travel Accounting Clerk - cxLoyalty

JPMorgan Chase • Glen Allen, VA

103d

About The Position

Join our Accounting team responsible for the Accounts Receivable functions within the travel segment of one of the global leaders in finance. If you love Corporate Accounting and working with numbers and enjoy implementing the skills you've acquired with your experience, then be a part of our exciting journey! As a Travel Accounting Clerk in the cxLoyalty Accounts Receivable team, you will be responsible for handling all correspondence related to Accounts Receivable accounting functions, clearing high volume support center tickets, open receivables and customer refunds within the Travel Business segment for cxLoyalty.

Requirements

• Proficient in Excel and Microsoft Office products (i.e., Pivot Tables and VLOOKUPs).
• Possess effective communication skills, both verbal and written.
• Demonstrated problem solving skills and strong mathematical skills.
• Ability to adapt to new and different computer programs and software to enable efficient data gathering and analysis.
• Ability to research, compile, analyze and interpret data.

Nice To Haves

• Possess strong communication skills, both verbal and written and strong interpersonal and collaborative skills.
• Strong organizational skills and detail oriented.
• Ability to work independently.
• Exhibits enthusiasm and cooperation as an active member of a team environment.

Responsibilities

• Support processing daily with refunds, review of service center tickets, and email correspondence from internal and external customers to ensure accurate processing of redemptions.
• Resolve all exceptions/errors without delay.
• Assist in monitoring and researching open receivables and support tickets to meet key performance metrics.
• Perform weekly and monthly reconciliation and invoice review, including generating departmental reporting used for billing and reconciliation.
• Prepare and generate appropriate client reports for internal and external individuals in an accurate and timely manner.
• Manage large data elements and navigate between various systems and processes to efficiently reconcile transactions in an organized and timely manner.
• Attend training classes for the launch of new programs and/or recurring training.
• Maintain updated process documents and work on special projects as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities