National Partners in Healthcare-posted 12 months ago
Full-time • Entry Level
Richardson, TX
501-1,000 employees
Ambulatory Health Care Services

National Partners in Healthcare (NPH) is a progressive healthcare company specializing in anesthesiology. We partner with physicians and health systems to deliver high quality care, aligning synergies and best practices to achieve superior outcomes. As a leader in the industry, we believe in developing a foundation of trust, transparency, and excellence in everything we do. The success of our company has created excellent career advancement opportunities that support a healthy work/life balance. The Accounts Receivable Representative is responsible for collecting outstanding accounts receivable from patients and third-party payers.

  • Phone insurance companies for status on outstanding claims.
  • Process and follow up on appeals to insurance companies.
  • Phone patients for payment or payment arrangements on outstanding balances.
  • Print and re-file claims as needed.
  • Work correspondence daily.
  • Answer incoming patient, insurance company and physician office telephone calls.
  • Research/audit patient accounts for further payment or adjustments.
  • Work Analyzer reports as assigned.
  • Maintain basic proficiency with using spreadsheets.
  • Work outstanding Accounts Receivable from Collector Queue with proficiency within 30-60 days employment.
  • Must be able to work 40-50 accounts daily.
  • Maintain accuracy rating of 90% or greater on audited accounts.
  • Meet productivity standards as set by the department.
  • Maintains strictest confidentiality.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone's responsibility.
  • High-school graduate or equivalent.
  • Two years of collection experience required. Prefer experience in a health care organization.
  • Basic math skills for calculating anesthesia units and proper reimbursement.
  • Skill in verbal and written communication.
  • Medical terminology knowledge.
  • Basic knowledge of insurance processing, guidelines and laws.
  • Knowledge of TWCC guidelines and laws.
  • Knowledge of managed care, Medicare and Medicaid guidelines.
  • Data entry skills.
  • Knowledge of CPT, ICD-10 and ASA codes.
  • Good problem solving skills.
  • Decision making ability.
  • Strong analytical skills.
  • Skill in gathering and reporting information.
  • Ability to work effectively with staff, physicians and external customers.
  • Must have a pleasant disposition and high tolerance level.
  • Must be able to work as part of a team.
  • Ability to work independently with limited supervision.
  • Skill in computer applications including MS Word, MS Excel and Compass 21.
  • Associate or bachelor's degree in business administration or related field of study is preferred.
  • Competitive Pay and Benefits Package
  • Annual Bonus
  • Generous Paid Time Off
  • 401K Contribution/Safe Harbor
  • Flexible Work Environment
  • Career Advancement Opportunities with a Growing Company
  • On-site Fitness Center and Café
  • Underground Parking with Badge Access
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