Accounts Receivable Representative I

J.B. Hunt-posted 12 months ago
Full-time • Entry Level
Lowell, MA
5,001-10,000 employees
Truck Transportation
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Under routine supervision, this position is responsible for handling moderately complex accounts, and managing the efficiency and accuracy of the application of all charges for invoicing purposes. Identify and resolve issues regarding freight payment with the customer, (e.g., collections, variances).

  • Reduce outstanding accounts receivables of assigned customers.
  • Obtain and investigate missing or incomplete documentation to meet customer billing requirements.
  • Accurate and timely invoicing.
  • Audit billed charges for validity.
  • Setup automated aging reports.
  • Reach out to customer contacts for payment status.
  • Work with internal and external customers to identify root cause and solutions to issues.
  • Direct the application of customer payments to outstanding invoices.
  • Forge and maintain relationships under challenging situations.
  • Network and build relationships with both JB Hunt employees and external customers by responding to inquiries and complaints regarding accessorial billing processes, notifications, billing issues, etc. and identify root cause and solutions to issues.
  • Self-direct and manage moderate receivables to include auditing, processing balance dues, and revenue adjustments.
  • High School Diploma or GED with 1-2 years combination of education, experience and training.
  • Associate's degree in finance, Business Administration/Management, Communication, Transportation Logistics, or related field with 1-2 years of experience
  • Ability to communicate through writing effectively
  • Ability to maintain confidentiality
  • Ability to multi-task
  • Interpersonal or 'people' skills
  • Proficient computer skills
  • Ability to act professionally
  • Ability to manage multiple, competing priorities
  • Ability to work as part of a team
  • Basic critical thinking skills
  • Basic organization skills
  • Basic time management skills
  • Ability to pay attention to detail
  • Self-motivation.
  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure (includes vacation and sick time)
  • Six weeks of paid maternity leave along with two weeks of paid parental leave
  • Six paid holidays annually
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