A/R Processor 2

Zenith American Solutions•Las Vegas, NV

1d•Onsite

About The Position

The Accounts Receivable Processor 2 provides account reconciliation and resolves customer inquiries for assigned Trusts ensuring compliance with associated plans and company guidelines. This role requires minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII). Zenith American Solutions is the largest independent Third Party Administrator in the United States, operating over 44 offices nationwide, with a legacy dating back to 1944. The company was formed in 2011 through a merger, aiming for stronger and better service. Zenith American Solutions values high-quality work, exceptional service, and mutual respect, fostering a positive, respectful, and supportive work environment. The organizational culture is built on principles of integrity, honesty, and respect for all stakeholders, including employees, clients, and business partners. The company boasts a low employee turnover rate and a high rate of internal promotions, with employees proud to be part of an 80-year legacy of excellence and enthusiastic about referring others to join the team.

Requirements

High school diploma or GED.
One year of experience working as Level 1 Accounts Receivable Processor.
Proficiency with MS Office tools and applications.
Computer literate with ability to learn new applications and systems.

Nice To Haves

Experience working in a healthcare environment or a third-party benefits administrator.
Bilingual English/Spanish verbal and written communication skills.
Proficiency with 10 key calculations.

Responsibilities

Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Processes COBRA payments, self-pay payments, refund requests, and cash receipts.
Receives and processes new employer contracts.
Maintains and updates existing contracts.
Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments.
Researches discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
Submits deposits, requests stop payments, and reconciles batch files making corrections when needed.
Performs delinquency and payroll audit processing to include reporting, follow-up, and preparation for entry into computer system.
Reviews, researches, corrects, and balances month end edit reports.
Performs other duties as assigned.