Accounts Payable Supervisor (Hybrid - PA)

Quest Diagnostics•Norristown, PA

2d•Hybrid

About The Position

The Accounts Payable Supervisor oversees the daily operations of the accounts payable function within a large, high-volume organization. This role ensures the accurate, timely, and compliance processing of vendor payments, employee expense reports, customer refunds and corporate card transactions while maintaining strong internal controls and positive supplier relationships. The supervisor leads and develops the AP team, supports financial reporting and audits, and drives process efficiency through effective use of system data analysis, and best practices.

Requirements

Bachelor degrees in business or equivalent experience preferred
Extensive knowledge and hands on experience with a variety of A/P processes and procedures
Excellent organizational, leadership, analytical, and communication skills
Strong attention to detail and ability to meet deadlines
Advanced knowledge of SAP Concur Expense required; experience configuring Concur policies, approval workflows, and expense types
Extensive experience developing and maintaining Cognos reports
Advanced Excel skills, including complex formulas and data analysis
Knowledge and skill to make multiple decisions regarding a variety of circumstances
Process improvement or automation experience
2-5 years related experience with a minimum of four (4) years of experience in a supervisory capacity required

Responsibilities

Supervise daily accounts payable operations, including invoice processing, expense reports, customer refunds, and the customer service call center
Manage employees working remotely
Train, mentor, and evaluate AP team members; provide guidance on policies and procedures
Coordinate and expedite the processing of documents submitted to A/P by directing daily workflow, reviewing volumes, processing scheduled reoccurring payments, evaluating problems and communicating identified problems and resolutions to Manager
Investigate and resolve supplier payment issues, including late, missed or incorrect payments
Identify root causes of supplier payment issues and implement corrective actions to prevent recurrence
Oversee end-to-end expense report processing in SAP Concur, ensuring compliance with corporate travel and expense policies and timely reimbursement
Review and approve complex or escalated expense reports and resolve discrepancies or policy exceptions
Administer the American Express corporate card program, including card issuance, reconciliations, employee support and policy enforcement
Prepare, analyze, maintain and distribute AP and expense-related reports using Cognos and Excel
Utilize advanced Excel functions to analyze trends, identify issues and improve efficiency
Maintain and enforce internal controls and SOC compliance within AP processes
Identify opportunities for process improvement and system optimization
Provide T&E policy and SAP Concur training to new employees
Review and update AP policies
Sponsor, lead, facilitate and participate in inter-department work groups and cross-functional improvement teams
Perform special projects, audits, account reconciliations and performance evaluations