City and County of Denver-posted 9 days ago
$20 - $29/Yr
Full-time • Entry Level
Hybrid • Denver, CO

Accounting Technician I With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $19.59 and $24.49. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There is one fixed furlough day for all limited (temporary positions with an end date) and unlimited (permanent) employees on November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate. Location & Schedule The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. This position reports to our offices at 1200 N. Federal Boulevard in Denver three days a week and telecommutes remotely at a designated workplace within the State of Colorado the remaining days. In this position you can expect to be required to work onsite during specific days, according to agency needs. Employees must work within the state of Colorado on their off-site days. Who We Are & What You’ll Do At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. Specifically, as an Accounting Technician I your primary duties will consist of the following:

  • Review and approve child welfare payments to foster care and adoption providers on a monthly basis.
  • Identify, report and resolve billing discrepancies swiftly and independently.
  • Use a variety of data sources (state systems, city systems, databases) to assist with the reviewing and tracking of work products.
  • Respond to inquiries from a variety of customers (both internal and external) regarding payment information, direct deposit status, contract questions, and any related concerns within 48 hours.
  • Provide technical assistance to team members and department employees regarding complicated child welfare payroll issues, including resolution of provider concerns regarding child welfare payments.
  • Act as liaison between the Child Welfare division and Trails Help Desk team for issues related to the Integrated Case Management system.
  • Identify areas for process improvement and make recommendations to the Payment Services team supervisor.
  • Assist the Payment Services team supervisor and other Financial Services managers as needed with ad hoc reports, data requests, or other projects.
  • Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
  • Three (3) years of clerical experience, which includes One (1) year of experience performing financial recordkeeping.
  • Additional appropriate education may be substituted for the minimum experience requirements.
  • Experience with child welfare payments in the State of Colorado’s Trails child welfare information system, to include out-of-home, adoption, core services and case services payments
  • Experience with the Integrated Case Management system
  • Ability to research contracts and calculate payment amounts based on information in those contracts
  • Proficiency with Microsoft Office products, especially Excel
  • Previous work in Human Services or within a government agency
  • Confident with using computers and learning new software systems
  • Ability to work independently under strict time constraints
  • Must be versatile and able to handle changing priorities
  • Excellent written and verbal communication skills
  • Attention to detail
  • Problem solving abilities
  • Critical thinking skills
  • Positive and enthusiastic attitude
  • Ability to accommodate pre-determined in-office work days
  • A guaranteed life-long monthly pension, once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
  • Competitive medical, dental and vision plans effective within 1 month of start date
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