Accounting Systems Support Specialist

JOHN W STONE OIL DISTRIBUTOR LLC•Terrytown, LA

1d•Onsite

About The Position

John W. Stone Oil Distributor, LLC is the local leader in dockside, mid-streaming, and offshore fueling along the Mississippi River, from Baton Rouge to Venice, Louisiana, and into the Gulf of Mexico and Texas. Position: Accounting Systems Support Specialist Reports To: Director of IT Systems and Operations Location: Gretna, LA Work Schedule: 8 a.m. to 5 p.m., Monday – Friday. Alternating On Call Schedule for nights/weekends

Requirements

Associate’s or bachelor’s degree in accounting, Information Systems, Business, or related field
1–3 years of experience in accounting, IT support, or ERP systems (Required)
Basic understanding of accounting principles (AP, AR, GL, inventory, billing)
Proficiency in Microsoft Excel (formulas, data analysis, pivot tables)
Familiarity with SQL or reporting tools (required)
Experience with system troubleshooting and user support
Strong attention to detail and accuracy
Excellent problem-solving and analytical skills
Effective communication across technical and non-technical teams
Ability to manage multiple tasks and prioritize in a fast-paced environment

Responsibilities

Assist in the maintenance and support of ERP/accounting systems, including user access, configurations, and issue resolution
Support accounting functions by ensuring accurate data flow between operational systems and financial modules
Troubleshoot system-related issues impacting invoicing, billing, inventory, and financial reporting
Collaborate with Accounting to validate data accuracy and resolve discrepancies
Provide first-level support for system users, including Accounting, Operations, and administrative staff
Assist in training users on system functionality, procedures, and best practices
Create and maintain user guides, SOPs, and process documentation
Generate and support financial and operational reports using ERP tools, SQL queries, or reporting software
Assist in data imports, exports, and reconciliations across systems
Assist with system upgrades, conversions, implementations, and integrations
Participate in testing, validation, and deployment of new features or modules
Provide backup support to the Director of IT as needed, ensuring continuity of system operations
Participate in an alternating on-call schedule for nights and weekends and during periods when the Director is out of office (e.g., PTO)
Respond to critical system issues and escalate as appropriate to maintain business continuity
Other duties that may be requested by Director, Supervisor or Executive Management as needed