Accounting & Finance Coordinator

Andersen Windows • Jessup, MD

211d • $26 - $35

About The Position

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you. The purpose of the Accounting & Finance Coordinator position is to ensure accuracy in payments received from homeowners as well as payments to our subcontracting partners. They are responsible for eliminating discrepancies and ensuring timely collection of unpaid balances.

Requirements

• High School diploma or equivalent plus a minimum of 1 year Accounting/Finance experience.
• Advanced phone etiquette including qualified talk tracks involved in escalated collection calls with homeowners.
• Advanced word processing and spreadsheet skills.
• Demonstrates ability to work and contribute in a team environment.
• Strong verbal and writing skills.
• Customer Orientation.
• Flexibility & Positive outlook.
• Negotiation Skills.
• Detail Orientation.

Responsibilities

• Accountable for managing AR with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction and maintaining lowest level of AR possible at all times.
• Enters payments from homeowners & enters labor payments to our partners.
• Makes decisions on collections and works with managers on escalated cases involving final demand letters, property liens, etc.
• Responsible for managing and auditing accounts and access to 3rd party finance lender portals and admin payment portal.
• Maintains and reviews key performance indicators (KPI's). Audit and investigate as appropriate. Support and document implementation of process changes.
• Cross-training and assisting in other areas of the business as decided by supervisor.
• Investigates and resolves discrepancies involved with payments, refunds, financing, and business adjustments.
• Responsible for training of all team members in retail location for process payments in portals and Salesforce. Maintain training documentation for successful onboarding of new team members.
• Serve as POC for Corporate communications and partnering related to payments process at location.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, dental, prescription, vision coverage
• Tax-advantaged accounts for healthcare expenses
• Life Insurance
• Paid Time Off, Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Dependent Care Flexible Spending Account
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Wood Product Manufacturing
• Education Level: High school or GED