Accounting and Assistant Property Manager Job Description

A&E Real Estate Management LLC•New York, NY

About The Position

A&E Real Estate A&E is an entrepreneurial, privately-owned, vertically-integrated real estate management and investment firm with preeminent property management, asset management, and construction capabilities. A&E deploys the capital of leading US institutions, endowments, pension plans, and family offices, creating value in New York City neighborhoods often ignored by the market, while providing quality homes and attractive risk-adjusted returns. The company was founded in 2011 with the simple philosophy that we and our residents have a mutual long-term interest in preserving multifamily residential buildings as high-quality, well-maintained housing assets throughout New York City’s strong neighborhoods. The company is currently evaluating investment opportunities across all real estate asset classes in New York City as well as other domestic urban markets. Position Summary The Accounting & Property Management Assistant provides comprehensive administrative, accounting, and operational support to on-site property management. This role serves as a primary point of contact for residents, supports accounts receivable and subsidy coordination, assists with leasing and renewals, and helps ensure the property’s daily operations and maintenance activities run efficiently. The position requires strong organizational skills, attention to detail, and excellent customer service.

Requirements

Prior experience in property management, accounting support, or administrative roles preferred.
Strong customer service and communication skills.
High attention to detail and the ability to manage multiple priorities.
Proficiency with property management systems and Microsoft Office (experience with ClickPay a plus).
Ability to work independently and collaboratively in a fast-paced environment.

Nice To Haves

Spanish Speaking a plus

Responsibilities

Serve as a primary point of contact for resident inquiries via phone, email, and in person, providing professional and timely assistance.
Coordinate resident account adjustments and subsidies, including SCRIE/DRIE, HPD, DHCR, NYCHA, and other regulatory or legal corrections, in partnership with the Accounts Receivable team.
Monitor tenant ledgers, research discrepancies, and follow through to resolution.
Process rental payments, security deposits, and move-in funds by scanning, coding, and submitting documentation through ClickPay and internal systems.
Prepare verification letters, account statements, and required documentation for residents, agencies, and financial institutions.
Assist with lease renewals and leasing adjustments by reviewing documents for completeness and coordinating resubmissions when needed.
Support move-in processes, including key distribution and documentation routing.
Coordinate and track maintenance requests, vendor communication, daily property walks, unit inspections, and violation-related work orders.
Provide weekly status updates to the Property Manager on maintenance and compliance items.
Manage the property email inbox, office mail, FedEx shipments, office supply orders, and general administrative tasks.
Assist with common-area reservations, access requests (gym, parking, FOBs), and community events.
Monitor employee attendance and manage timecards by reviewing punches, tracking absences and tardiness, and ensuring accuracy prior to payroll submission.
Maintain organized digital and physical files in compliance with company policies and regulatory requirements.
Oversee day-to-day property operations, including maintaining property standards, achieving financial performance goals, managing tenant relations, and supervising maintenance staff, security personnel, vendors, and construction activities.
Assist the Property Manager with day-to-day operational oversight and special projects as assigned.