Accountant II - RMV Revenue & Debt

State of Massachusetts • Boston, MA

389d

About The Position

The Accountant II position within the RMV Revenue Operations Unit (ROU) at MassDOT is responsible for managing revenue and debt related to RMV business transactions. This role involves processing payment defaults, ensuring accurate revenue collection, and providing customer service support for payment and refund inquiries. The Accountant II will also interpret financial regulations and assist in improving financial processes within the RMV ATLAS system.

Requirements

• At least two years of full-time or equivalent part-time professional experience in accounting or auditing.
• An Associate's degree with a major in accounting, business administration or business management may be substituted for a maximum of one year of the required experience.
• A Bachelor's degree or higher degree with a major in accounting, business administration or business management may be substituted for the required experience.

Responsibilities

• Record and track payment default activity related to RMV Business transactions.
• Process payment default items in the RMV ATLAS system to record debt owed due to failed payments to the RMV.
• Process payments to resolve payment default actions on RMV debt from failed payments to the RMV.
• Ensure the accurate recording of RMV revenue collections.
• Review, verify and confirm the eligibility and accuracy of Customer refunds.
• Respond to telephone and email requests from RMV Service Centers, RMV Business Units and RMV customers for assistance with revenue, payment, and refund related questions.
• Provide customer service support to internal and external customers for RMV payment and refund inquiries.
• Provide feedback on financial processes within the ATLAS system to improve the quality of and promote processing efficiencies for RMV business transactions.
• Interpret state and federal laws, regulations, guidelines and procedures for financial operations and accounting systems.
• Confer with suppliers of goods and/or providers of services and their employees to explain state/agency rules, policies and accounting procedures governing payment and related financial transactions.

Benefits

• Comprehensive employee benefits package
• Support for work-life balance
• Opportunities for career advancement
• Inclusive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees