Account Verification Specialist - PT

First Financial Bank • Abilene, TX

1d • Onsite

About The Position

First Financial is seeking bright individuals to join their growing organization. As part of the First Financial Family, they are committed to investing in employee development and providing a dynamic work environment where employees are challenged, valued, and empowered daily. The company strives to be a top destination for industry talent, fostering a diverse, collaborative workplace that celebrates innovation and change, operating as one cohesive team. The Account Verification Specialist will directly collaborate with various internal and external parties to verify and maintain account information. This role is crucial for ensuring accurate, timely, and compliant verifications. First Financial has a long-standing history since 1890, serving customers through various economic challenges and maintaining a reputation for stability and trust. The company operates under a 'One Bank, Multiple Regions' model, combining the advantages of a 'Big Bank' with the local decision-making and community involvement of a community bank, with 79 locations across Texas. Their success is attributed to building lifelong relationships, providing excellent customer service, and offering customer education, with many employees actively involved as community leaders.

Requirements

• High school graduate or equivalent certification
• 18 months of administrative experience
• Working knowledge of Word, Excel, Outlook, and Adobe Acrobat software
• Ability to perform job responsibilities effectively with minimum supervision
• Excellent organization and attention to detail
• Good oral and written communication skills
• Ability to protect confidential information

Nice To Haves

• Familiarity with other features of Microsoft’s Office suite of applications

Responsibilities

• Participate in all activities related to the furnishing of information to internal and third-party requests while adhering to internal controls to ensure the accuracy and integrity of the information provided.
• Conduct reasonable investigations of and respond directly to all verification requests in a timely manner.
• Adhere to internal policies as well as industry standards and regulations when responding to all verification requests.
• Research accounts and provide accurate, timely responses to all verification requests, including verifications of mortgages and verification of deposits.
• Comply with applicable regulatory privacy requirements.
• Perform other duties and special projects as assigned by Post Funding Review Manager and Department.
• Actively participate in the Customer Service First sales and service culture, support the values of the organization, and follow established Bank policies and procedures.

Benefits

• Investment in your development
• Dynamic work environment where you’re challenged, valued and empowered every day
• Diverse, collaborative workplace that celebrates innovation and change
• Local decision making and involvement of a community bank
• Excellent customer service and education

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees