The main purpose of this job is to support Commercial Contract clients in a variety of ways including assisting with the underwriting of new applications and contracts, account setup, maintenance, product changes, contract modifications, pricing changes, validations, and other account changes. The role involves completing both credit support and onboarding tasks, ensuring compliance with all risk and regulatory guidelines, and providing high touch customer service that reflects empathy and a positive attitude. The position requires working independently to research and address complex tasks and issues, while maintaining service level agreements (SLAs).