Account Support Representative I

Loffler Companies • Saint Louis Park, MN

83d

About The Position

Looking for a job that will keep you on your toes, working in a variety of locations throughout the Twin Cities Metro Area? Look no further than our Account Support Representative position! As an Account Support Representative, you'll be responsible for providing coverage at client sites during times of need, whether due to vacations, sick days, or heavy workloads. With a good working knowledge of multiple client sites, you'll be a valuable asset to our team and our clients. You'll work closely with LMS Associates to optimize their productivity, interface with customers and assist in completing special projects. If you're looking for a challenging and dynamic role with a company that values initiative and creativity, this is the job for you!

Requirements

• Valid driver's license, reliable transportation, maintain an acceptable driving record, and provide proof of minimum auto insurance coverage as required by state law.
• Ability to work with minimal supervision.
• Works well under pressure and achieve deadlines.
• Ability to work with detailed information accurately.
• Ability to communicate both written and orally.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook and software.

Nice To Haves

• Prior industry experience in similar field or job duties preferred.

Responsibilities

• Work along with LMS Associates and optimize their productivity.
• Implement all LMS production policies and procedures.
• Interface with customers, sales personnel and management as required to achieve LMS objectives.
• Complete special projects as assigned.
• Exercise good business judgment, initiative and creativity.
• Personally operate various LMS equipment when necessary, due to absence, in start-up situations or as required.
• Suggest areas of improvement for individual sites.
• Document exceptional performance of fellow employees along with any site concerns observed.
• Maintain a clean, safe, professional and productive work environment.
• Provide customer satisfaction at your assigned site.
• Complete quality work on a timely basis.
• Deal with customers in a friendly and courteous manner.
• Work with PC and Microsoft Suite software.
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
• Other related duties as assigned.

Benefits

• Health and dental insurance
• Retirement plans
• Paid time off
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees