Account Supervisor, Workplace Advisory

Edelman•New York, NY

21h•$68,000 - $96,000

About The Position

We’re seeking a flexible, adaptable and highly engaged Account Supervisor (AS) to join our Workplace Advisory team. As part of our dynamic team, you’ll contribute to the success of several major accounts across a variety of sectors. If you have a passion for helping organizations and people reach their maximum potential, we’d love to speak with you!

Requirements

At least 4 years of relevant experience in one or more of the following: employee experience and change management; corporate repositioning; talent attraction; business transformation; labor communications; AI strategy, workflows and communications; marketing; and / or risk and reputation
A Bachelor's degree or equivalent work experience

Nice To Haves

Relevant experience in one or more of the following: employee experience and change management, culture, corporate repositioning, talent attraction, retention and engagement, business transformation, and risk and reputation.
Strong writing, editing, communication, and presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management, and communication methodology application).
Project management and consultative skills, including effective questioning and critical thinking.
The ability to draft strategic client-facing deliverables and proposals, help manage multiple small or medium-sized projects simultaneously both as a team and autonomously perform well under pressure, and manage competing priorities.
Passion for client service and teamwork.
Commitment to advancing the vision of the Workplace Advisory practice both internally and externally.
Ability to travel as needed and flexibility to work on-site, embedded with clients as needed.

Responsibilities

Overseeing and owning all aspects of client programs, including building strong client relationships, proactively delivering counsel to clients, developing strategic plans, supervising day-to-day program execution and the work of several team members, managing account budgets, staffing and work quality, integrating expertise from the broader Edelman network, and partnering with senior colleagues.
Supporting business development, including new business, organic growth with existing clients, prospecting, and developing new service offerings that expand the solutions we bring to clients.
Contributing to the development and execution of communications strategies, programs, and tactics that meet client objectives. Sharing a point of view is encouraged and expected.
Managing multiple projects from conception to completion by anticipating challenges and ensuring deadline and budget adherence.
Ensuring you and your team understand the general business strategy, products and services offered by your clients, and general issues facing their industries.
Applying or creating tools, templates, and methodologies that contribute to your clients’ communication effectiveness.
Researching, outlining, writing, editing, and proofreading materials, including client presentations, scripts, newsletter articles, and features.
Supporting senior colleagues in the delivery and tactical management of consulting assignments.
Building relationships with clients and colleagues at all levels.
Collaborating on new business proposals and presentations.