About The Position

The Account Supervisor at Acosta Group is responsible for managing client relationships and ensuring the successful execution of shopper marketing campaigns. This role requires a strong focus on client advocacy, strategic planning, and creative execution. The incumbent will lead a team, oversee project management, and ensure that all marketing initiatives align with client objectives and brand strategies. The position also involves financial responsibilities, including managing budgets and ensuring profitability. The ideal candidate will exhibit the company's core values, including integrity, teamwork, and innovation, while maintaining a positive attitude and a commitment to client satisfaction.

Requirements

  • Bachelor's degree in advertising, marketing, or related field.
  • Minimum 6 to 8 years agency experience in retail or consumer packaged goods preferred.
  • Familiarity with market research techniques, including syndicated data.
  • Proven leadership, organization, and communications skills.
  • Team player with a positive attitude.
  • Self-starter with strong analytical problem-solving ability.
  • Ability to effectively develop and communicate ideas, both oral and written.
  • Ability to handle multiple projects.
  • Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint.

Nice To Haves

  • Research/analysis experience a plus.

Responsibilities

  • Build client relationships with appropriate marketing and sales functions, including visits to client headquarters and participation in client planning meetings.
  • Serve as primary client contact at the appropriate management level.
  • Train/supervise/oversee effective completion of all Account Coordinator & Account Executive job responsibilities.
  • Expand client relationships to gain incremental revenue.
  • Share best practices with others to maximize business potential.
  • Understand client's objectives, strategies and tactics and be the client advocate with the agency team.
  • Ensure that we are meeting or exceeding all client contract obligations.
  • Lead or support the strategic planning process.
  • Participate in brainstorm meetings and utilize Agency planning documents.
  • Drive recommended program solutions that meet clients' sales/marketing goals and brand standards.
  • Determine necessary research to support or validate marketing plans.
  • Investigate and recommend most effective execution strategies and tactics.
  • Manage creative process and lead presentation of creative concepts to client.
  • Ensure recommended creative solution fulfills approved creative guidelines and communication priorities and meets clients objectives.
  • Oversee the implementation and management of all marketing tactics and retail initiatives.
  • Oversee the management of budgets and timelines.
  • Oversee the management and communication between the agency team, retail field team and client team.
  • Support Director/VP to ensure that agency meets all contracted obligations.
  • Ensure profitability by ensuring that estimates and invoices are appropriately charged.
  • Oversee clients' overall Account Receivables and help manage overall profitability of accounts.
  • Be willing, able, readily available to work outside of 'normal hours'.
  • Be a team player to your specific account team(s).
  • Work on special projects as directed by leadership.
  • Communicate upward to ensure that management is informed.

Benefits

  • Opportunities for growth and development.
  • Programs designed to support a fulfilling work-life balance.
  • Flexible part-time or full-time career advancement options.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Professional, Scientific, and Technical Services

Education Level

Bachelor's degree

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