Account Supervisor ( Market Access, Pharma Agency)

Avalere Health • Chicago, IL

79d • Hybrid

About The Position

As Account Supervisor - Access Marketing, you are responsible for positively cultivating our client partnerships as well as the growth of our offering. As a key contributor to our cross-discipline Access Marketing offer, this role seeks an engaged client services team member who is deeply hands-on, balancing the macro picture with the micro details.

Requirements

• Bachelor's degree required in related field (public health, public policy, marketing, communications, business administration)
• 5+ years account management marketing experience, preferably in a market access, payer marketing, or managed markets agency environment
• Experience with pharmaceutical marketing is required, with preference for access marketing across pre-launch, launch, mature, and portfolio brands
• Experience with brand planning, budget development, execution, and measurement - including proficiency in multichannel marketing, media, and digital
• Thrives in a fast-paced, entrepreneurial, and cross-discipline environment with a proactive mindset
• Highly skilled as an interdisciplinary thinker, strategic problem-solver, and flawless on execution
• Curious account leader who keeps abreast of everchanging healthcare landscape and encourages clients to challenge the status quo
• Seamlessly skillful in balancing both collaborative work and independent work
• Proven track record in contributing to and inspiring teams as well as upholding the organization's culture
• Crisp communications skills, both written and verbal
• Comfortable working under pressure with tight deadlines, across both inline client work and pipeline new business development work
• Exceptional and reliable organizational skills

Responsibilities

• Build and sustain the health of our partnerships with Access Marketing clients and ensure their success and satisfaction
• Establish, maintain, and cultivate relationships with Access Marketing clients as a strategic account partner that proactively plans for the business and amplifies brand performance by being proficient/fluent in the client's strategy, science, customers, competition, market research techniques, promotional venues, medical/legal requirements, and other key needs
• Demonstrate ability to provide confident counsel on client inquiries and communicate Avalere Health's Access Marketing capabilities with fluency
• Provide feedback on work in development and deliverables as well as lead medical/regulatory/legal management in partnership with project delivery
• Support essential account team responsibilities, including but not limited to, the seamless management of onboarding, communication, scope/brief development, timelines, deliverable reviews, financials, account planning, quarterly business reviews, relationship-building activities, and other key needs with input from project delivery stakeholders as needed
• Partner with project delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly
• Integrate seamlessly and maintain fluency between Advisory and Marketing disciplines within a matrixed organization
• Partner collaboratively with strategy, medical, creative, and project delivery team members on all aspects of Access Marketing
• Grow and contribute to the growth of Access Marketing by supporting account and client services needs for RFPs, pitches, and other new business development opportunities
• Identify external partners for collaboration and consultation as needed
• Be flexible with travel up to 20-30% of time as needed

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested)
• Life insurance, disability coverage, and medical, dental, and vision plans
• Flexible working arrangements, including hybrid and remote work
• Option to work from anywhere across the globe two weeks each year
• 20 vacation days plus one personal well-being day
• Recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August
• Access free counselling through our employee assistance program and personalized health support
• Enhanced maternity, paternity, family leave, and fertility policies
• Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees