Account Strategy & Territory Program Manager

Floor & Decor • Atlanta, GA

1d

About The Position

As an Account Strategy & Territory Program Manager, you will shape how our Pro and Commercial sellers show up in the market. Your decisions will directly impact revenue, seller effectiveness, and customer experience across 250+ stores. In a fast-scaling retail environment, your work creates clarity and momentum for a sales organization that depends on precision to win. Your Day Consists Of Designing and refining Pro and Commercial sales territories to align with store growth, market opportunity, and headcount plans Evaluating territory capacity and coverage models to ensure sellers have balanced, scalable books of business Owning account assignment and reassignment processes with clear, consistent governance standards Auditing CRM data (Salesforce) to eliminate overlaps, gaps, and ownership confusion before they impact customers Partnering with Sales Leadership, Finance, HR, Store Operations, and IT to align territory strategy with expansion and organizational changes Documenting SOPs and leading continuous improvement initiatives that simplify how territories and accounts are managed

Requirements

• 4+ years in sales operations, commercial operations, territory management, or account governance in a multi-location environment
• Advanced CRM expertise (Salesforce strongly preferred), including territory logic, account hierarchy, and automation workflows
• A sharp analytical mindset- you’re comfortable balancing data accuracy with business realities
• High attention to detail paired with the confidence to push back when alignment rules aren’t followed
• Experience supporting a retail-based or distributed sales organization where growth creates constant realignment
• A bias for clarity — you document processes, anticipate risk, and eliminate ambiguity before it slows the field down

Responsibilities

• Designing and refining Pro and Commercial sales territories to align with store growth, market opportunity, and headcount plans
• Evaluating territory capacity and coverage models to ensure sellers have balanced, scalable books of business
• Owning account assignment and reassignment processes with clear, consistent governance standards
• Auditing CRM data (Salesforce) to eliminate overlaps, gaps, and ownership confusion before they impact customers
• Partnering with Sales Leadership, Finance, HR, Store Operations, and IT to align territory strategy with expansion and organizational changes
• Documenting SOPs and leading continuous improvement initiatives that simplify how territories and accounts are managed

Benefits

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
• Work-life balance, including: Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed