As our Account Strategist, France, you'll be working to retain and grow the wide range of existing business coming from various industries and to develop a strategic partnership across Criteo's products.
Responsibilities
Provide operational account management to advertisers in line with our service level agreements.
Grow revenue and optimize accounts to improve performance for the client.
Develop and maintain strong partnerships with small to extra large clients at all levels from Traffic Manager to CMO.
Advise on client's digital strategy and educate advertisers on Criteo's technology across channels and devices.
Optimize accounts to improve performance for small to medium-sized clients and identify growth opportunities.
Provide consultative guidance on market challenges and recommended solutions to overcome those.
Proactively anticipate and reduce the likelihood of possible client churn.
Provide the client with market knowledge in order to support the client's development on a long-term basis.
Respond to questions around measurement, incrementality, and attribution.
Show effective & impactful negotiation skills that have a positive impact on your book of business.
Use a consultative approach to upsell new solutions.
Inspire the growth of your clients by promoting innovative cross channels perspectives.
Create successful campaigns in line with clients' objectives.
Keep all relevant information from interactions with clients in our CRM.
Manage side projects that have an impact on individual book of business or team.
Requirements
Business sense to handle a multitasking environment where prioritization is key.
Strong knowledge of all core MS Office applications.
Passion for new media, internet trends and continual learning.
Ability to work and deliver strong results in a dynamic environment.
Strong interpersonal, negotiation and persuasive skills across all levels.
Ability to act as a consultant and be reactive in front of any potential situations.
Analytical skills and attention to details to explore product performances and explain any recommendation made.
Proven sales and client service track record, ideally in a tech or marketing related field.
Strong commercial experience required, ideally both remote (virtual) and in-person.
Native French speaker with a business fluent in English - both spoken and written.