Account Specialist - Culver City

Nadel International•Culver City, CA

10d•Onsite

About The Position

Why Nadel: Nadel, an internationally renowned creative marketing, promotional products, and merchandise solutions company ( www.nadel.com ), is seeking an Account Specialist in our Culver City, CA HQ office! With over 60 years of experience, Nadel combines the dynamic feel of a startup with the stability of an established leader in the industry. At Nadel, we’re passionate about what we do—designing and producing innovative materials that drive our clients’ success and transform their businesses. Our unique culture starts with our goal to be great. Simply put, our services are marketing oriented, rather than product oriented. We focus on problem-solving and exceeding client goals while delivering on target and within budget. Join us and see how we make a meaningful impact in our clients' businesses! This role is in-office at our Culver City, CA location. THE BASICS: This role will work directly with a team of Sales Consultants to source, sell, and deliver custom products to clients worldwide. The ideal candidate should have confidence in collaborating with the marketing and creative departments of high-profile clients, who rely on us for ideas, critiques, and suggestions. We seek a candidate with excellent project management skills who can handle tight deadlines while maintaining client relations and keeping production teams on schedule. The candidate should possess superior customer service skills and the ability to address time-sensitive information with professionalism. This role requires involvement in brainstorming, ordering, and shipping of all projects, with a strong focus on detail while managing multiple projects simultaneously. The ideal candidate is proactive in improving processes, experimenting with new tools, and continuously enhancing their approach to projects. We are looking for a team player who encourages collaboration and supports others as needed. The role requires flexibility to work across multiple teams and the ability to adapt to new teams as necessary.

Requirements

2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors.
A proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines.
The initiative to structure and organize their day without oversight.
Superior client relation skills, including adaptability and sensitivity to client demands.
A high level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks.
The ability to take initiative on incoming requests and work with little to no direction from the team.
Superior product and vendor knowledge within the Promotional Products Industry.
Clear communication skills for project tracking and addressing roadblocks with the team.
An understanding that the role requires timely and effective communication with both clients and vendors.
A reliable, encouraging, and professional attitude.
A proactive approach with a team-player outlook.
Excellent phone skills, along with strong email and writing etiquette.
Proficiency in Microsoft Word, Excel, and PowerPoint.
A sincere passion for branding and a commitment to representing our brand mission, vision, and values.

Nice To Haves

Skills in Adobe Photoshop and Illustrator are a plus.

Responsibilities

Generate ideas and source vendor offerings tailored to each project's requirements.
Build creative decks and presentations for clients, ensuring all project details are accurately captured.
Assist clients in finding the perfect items for their event or needs.
Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders.
Develop and maintain the production management system for your team.
Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations.
Conduct product research tailored to each unique project.
Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions.
Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients.
Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.).
Proactively create custom flyers and marketing materials for existing clients.