Account Specialist - Resiliency Program

ICF•Los Angeles, CA

21h•Hybrid

About The Position

Account Specialist - Resiliency Program Location: California, Remote (Home Office with Local Travel) Ready to make a difference? ICF is seeking an Energy Efficiency Account Manager to support the RISE (Rebuilding Incentives for Sustainable Electric) Homes program in California. This strategic initiative sits at the nexus of residential electrification and disaster management, supporting communities affected by natural disasters as they navigate reconstruction into new decarbonized homes.  You’ll focus on developing and nurturing relationships with building industry trade allies, residential builders, developers, raters, homebuilder associations, and local energy code departments. The ideal candidate has sufficient knowledge or experience in implementing residential construction or electrification projects, including building code or project scoping and development. This hybrid role combines home ‑ office and field work, giving you flexibility and variety each day. You’ll partner with stakeholders, trade allies, and ICF team members to provide outreach, recruitment, and technical support while driving improvements in energy ‑ efficient, all ‑ electric new construction. You’ll also expand partnerships with builders, developers, raters, homebuilder associations, and local energy code departments. Are you an effective and empathetic communicator with account management, energy codes or energy auditing experience, and working knowledge of energy efficiency programs?  If so, then you have found the perfect job. Apply today! Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!)

Requirements

Bachelor’s degree in Construction Management, Building Science, Energy Systems, Sustainability or related subject (or applicants can substitute one year of related experience for one year of education)
2+ years of related work experience with energy efficiency, residential construction, or building science and/or related experience
Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

Nice To Haves

1-2 years of experience in one or more of the following areas: HERS, BPI, LEED or Passive House credentials
Expertise in residential construction sectors such as single family, multifamily and manufactured housing.
Expertise in building construction, energy resources, or energy policy.
Expertise with the California energy codes, specifically Title 24.
Familiarity with field diagnostic tools, specifically a blower door and duct blaster.
Familiarity with energy modeling software platforms
Building and maintaining relationships with key market actors in the residential construction industry including home builders, architects, engineers, contractors, real estate agents, home energy rating specialists, and developers
Knowledge of residential energy-efficient building applications, renewable technologies, or high-performance construction practices and technologies
Excellent verbal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Team player with the ability to work in a fast-paced environment.

Responsibilities

Conduct trade ally outreach and recruitment across California by presenting program offerings and distributing program marketing material to raise program awareness across multiple strategic partners including homebuilder associations, building departments, permit offices, builders, community-based organizations, lumberyards and more.
Conduct strategic field-based site visits to support Quality Assurance / Quality Control and forecasting updates on program participating residential new construction projects ensuring that the evaluation, implementation and verification of utility sponsored energy efficiency and decarbonization projects are successfully executed.
Provide program-specific guidance to assist builders, developers, architects, engineers, contractors and other trade allies in navigating utility-sponsored new construction programs. Must be able to effectively communicate to both technical trade allies and non-technical audiences.
Attend events to build and maintain relationships with key market actors in the home improvement industry including architects, engineers, contractors, energy raters, consultants, home inspectors, public officials, public interest groups, and customers.
Track and maintain a database of new constructions starts, to report on market activity and to perform outreach to key project stakeholders such as developers, builders and architects.
Maintain strong ongoing communications with home builders, contractors and consultants in order to assess their needs and to receive feedback on their experience with the program.
Conduct regular data analysis related to project completions, enrollment pipelines and participant information and assist in the development and maintenance of the Performance Dashboard.
Perform desktop Quality Assurance / Quality Control to review and verify adherence to program standards, utilizing data collected during site visits and/or project building plans.
Prepare status reports to accurately describe and monitor progress towards program goals on contractor/consultant participation and the completion of eligible projects.
Must have a reliable vehicle for local travel and throughout the state of California. Travel requirements are up to 40% of the time (reimbursement for mileage provided)