Account Specialist I - Hybrid/Philadelphia, PA

AON • Middle City West, PA

262d • $60,000 - $75,000 • Hybrid

About The Position

Considering a job change? Take look at Aon! Our Commercial Risk team in Philadelphia, PA is looking for an Account Specialist II. This is a hybrid role based out of our Philadelphia, PA office. Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Requirements

• Previous commercial insurance experience strongly preferred.
• Property & Casualty brokers license preferred, or to be obtained within 120 days of start date.
• High school diploma or equivalent required.
• Associates degree preferred.

Responsibilities

• Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients.
• Undertake client-facing and internal activities related to these processes.
• Assist Brokers as necessary particularly on Commercial Risk business.
• Maintain effective and positive relationships with clients.
• Serve independently in a client-facing capacity on matters of moderate importance and complexity.
• Perform submission assembly/creation where assigned.
• Facilitate the timely and accurate flow of information between clients and account team members.
• Handle client open items lists and respond to client ad-hoc requests.
• Gather and analyze data and draft assigned elements of stewardship reports and other presentations.
• Actively support and monitor the renewal process.
• Draft quote comparisons and follow up for binders, policies, and endorsements.
• Serve as the primary point of contact with Aon Client Services (ACS) for coordinating activities.
• Collaborate with Premium Accounting on client billing matters.
• Receive and handle routine and sophisticated coverage inquiries and endorsement requests.
• Serve as key client liaison for various items such as certificates, auto IDs, and invoices.
• Monitor and follow-up on invoice generation, fee agreements, receivables, and collections.
• Address and resolve problems.
• Provide guidance and mentoring to less senior account specialists.
• Delegate work to support staff and ACS where applicable.
• Ensure tools are understood and used.
• Perform related duties as assigned.

Benefits

• 401(k) savings plan with employer contributions.
• Employee stock purchase plan.
• Consideration for long-term incentive awards.
• Medical, dental and vision insurance.
• Various types of leaves of absence.
• Paid time off, including 12 paid holidays throughout the calendar year.
• 15 days of paid vacation per year.
• Paid sick leave as provided under state and local paid sick leave laws.
• Short-term disability and optional long-term disability.
• Health savings account.
• Health care and dependent care reimbursement accounts.
• Employee and dependent life insurance and supplemental life and AD&D insurance.
• Optional personal insurance policies.
• Adoption assistance.
• Tuition assistance.
• Commuter benefits.
• Employee assistance program that includes free counseling sessions.
• Global Wellbeing Days each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED