Account Servicing Specialist - Admin

Veros Credit, LLC • Santa Ana, CA

1d • $17 - $21

About The Position

The Account Servicing Specialist (Admin) will be responsible for performing tasks which support the Loan Servicing division.

Requirements

• 1+ year(s) of experience in the finance industry, preferably in the subprime consumer or auto lending industry.
• Effective communication, negotiation, and problem-solving skills.
• Ability to read, interpret and apply federal, state, and local collections regulations.
• Ability to interact with customers in a professional, tactful, and sensitive manner.
• Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
• Available to work a flexible work schedule and overtime as needed.
• High School Diploma or GED.

Responsibilities

• Provide general administrative and clerical support including mailing, scanning, faxing, and copying.
• Open, sort, and distribute incoming correspondence.
• Accurately document accounts with any pertinent information and/or updates.
• Prepare and submit payment deferment and due date change correspondence.
• Initiate repossession efforts on designated accounts.
• Communicate with repossession agents to provide new information and obtain updates on assignments.
• Responsible for following up on the impound notifications.
• Prepare and submit the impound documents for invoicing.
• Other duties as assigned.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees