Account Servicing Representative - Sierra Vista

Pioneer Title Agency•Sierra Vista, AZ

About The Position

This position works as a member of the Account Servicing team, setting up and servicing seller carry back and private loans. Successful candidates are dependable, cooperative, diligent, detailed, disciplined, and have excellent customer service skills. Typical duties of the position may include: Setting up new accounts and processing requests and changes. Managing multiple tasks including answering customer calls, requests, and inquiries. Processing payments, paid accounts, and lien releases. Maintaining impound accounts for taxes and insurance. The Account Servicing Representative may be assigned additional tasks in support of the department's goals.

Requirements

Strong oral and written communication skills
High level of organizational skills and attention to detail
Basic knowledge of banking, accounting, and escrow
Basic computer skills with working knowledge of the Microsoft Office suite
Ability to work in fast paced, constantly changing business setting with new technology and paperless environment
Ability to work independently with little or no supervision, as well as in a team

Nice To Haves

Spanish speaking a plus

Responsibilities

Setting up new accounts and processing requests and changes.
Managing multiple tasks including answering customer calls, requests, and inquiries.
Processing payments, paid accounts, and lien releases.
Maintaining impound accounts for taxes and insurance.
The Account Servicing Representative may be assigned additional tasks in support of the department's goals.