Account Service Representative

Virginia Linen Service • Woodbridge, VA

6d

About The Position

Great opportunity with growing, successful regional family owned and professionally managed company, serving customers since 1934. We are seeking an enthusiastic person to provide exceptional service to a specific group of hospitality customers. Responsibilities include all communication, service coordination, inventory control, and the complete satisfaction of these valued customers. We value customer-oriented, team-driven and motivated employees that contribute to the overall growth of our business.

Requirements

• High school diploma or equivalent
• Must be comfortable communicating with all levels of management
• Must display enthusiasm for the hospitality industry while maintaining a positive attitude
• Must be responsive and articulate
• Strong communication and organization skills
• Create an environment of trust by giving and receiving honest communication
• Communicate in an open, considerate manner with associates, managers, customers, and vendors
• Manages personnel handling "front line" contact responsibilities of customer network
• Possess up-to-date computer skills including Microsoft Word, Excel, and Outlook
• Must have a valid driver's license
• Must have an excellent driving record
• Must have the ability to lift, push, and pull a minimum of 50 pounds

Responsibilities

• Be the face of our company
• Act as a liason between all assigned customers and the company to ensure clear and consistent communication
• Monitor all products and services provided by the company and used by the customer to ensure customer's complete satisfaction
• Actively search for opportunities for improvement by the customer and the company regarding the implementation of all service programs
• Identify sources of unnecessary expenses and find solutions to reduce
• Create lasting partnerships built on trust, above expected performance and exceeding budget expectations

Benefits

• Excellent group benefits package (Medical, Dental, Short-Term Disability, Vision, Life Insurance, and 401k with generous company match)
• Company car and mobile phone
• Paid Vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED