Account Resolution Specialist

VRC Companies • Memphis, TN

9d

About The Position

Position Summary: The Cash Application Specialist is a position reporting directly to the Accounts Receivable Manager and this role ensures the integrity of financial data by applying customer payment to accounts in a timely, accurate manner. Responsibilities: Post daily Post daily customer payments including ACH, wire transfers, lockbox, EFT, credit cards and checks his Cash Application Specialist is responsible for accurately applying customer payments to accounts receivable in a timely manner.

Requirements

• The preferred candidate will have a strong working knowledge of accounts receivable processes and strong customer service background.
• The individual will also be familiar with interaction between accounting systems, operating systems, and invoicing.
• Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct: ability to demonstrate ethical behavior in diverse situations.
• Strong analytical and problem-solving skills
• Excellent communication, interpersonal and presentation skills
• Highly energetic self-starter with a focus on obtaining results.
• Ability to multi-task, work under tight deadlines, and quickly adjust to changing priorities.
• Demonstrated ability to work collaboratively across teams and independently to meet deadlines and produce deliverables.
• Technical skills beyond job specific technology include Microsoft Office Suite, Excel, PowerPoint, Outlook, etc.
• A minimum of 2 years of related professional experience

Responsibilities

• Applying cash accurately to customer accounts and invoices in accordance with company policies
• Communicate with customers to obtain remittance details of clarify payment discrepancies
• Partner with Collections, Local Offices, and Sales teams to resolve account issues
• Investigate short-pays, overpayments, and deductions.
• Research and resolve unapplied or misapplied payments
• Research and resolves customer problems and complaints on billing, cash application and account issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees