Account Resolution Specialist

Full-time

Birmingham, AL

Ambulatory Health Care Services

About the position

The Account Resolution Specialist is responsible for managing account receivables and reducing the number of aged accounts by resolving disputed and denied claims. The Account Resolution Specialist will also ensure accurate payments are made in conjunction with payer contracts. Schedule: Monday - Friday; 8:00 AM - 5:00 PM.

Responsibilities

• Review account balances and resolve accounts/invoices by partnering with insurance companies and/or patients.
• Collaborate with various departments to gather the necessary information in order to have claims reprocessed or resubmitted.
• Coordinate with the Intake team and contracts team to determine the accuracy of information loaded on patient accounts to avoid disputed or underpaid claims.
• Participate in end-of-month closing procedures.

Requirements

• High School Diploma or Equivalent.
• Previous experience in medical collection/account resolution.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion.

Benefits

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays