Account Resolution Specialist
Rocket Companies•Detroit, MI
327d
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About The Position
As an Account Resolution Specialist, you'll work in a fast-paced call center environment assisting clients who are struggling to make mortgage payments due to a hardship they are experiencing. You'll use your call skills and knowledge to lead your clients to protect their home from further delinquency or foreclosure. You'll act as the liaison between the client and internal teams including escrow, foreclosure, bankruptcy, cash, underwriting and other operations teams within servicing as necessary.
