Account Representative

Legrand, North America • Kenosha, WI

373d • $55,000 - $55,000

About The Position

Legrand North America is seeking an Account Representative to join the Kenall Team in Kenosha, WI. This role involves managing territory sales projects from inquiry through order fulfillment, acting as a liaison between various departments including Manufacturing, Engineering, Purchasing, and Sales. The Account Representative will ensure effective communication and coordination to meet project deadlines and customer satisfaction.

Requirements

• 2 years of relevant work experience in the lighting or electrical industry preferred.
• Understanding of small business operations principles and policies.
• Financial analysis, reporting, and budgeting skills.
• Excellent communication skills with strong grammatical use of the English language.
• Demonstrated strong customer service skills.
• Professional appearance and attitude with the ability to work with customers, vendors, and employees at all levels.
• Computer literate including Microsoft Outlook, Word, Excel, etc.
• High level of self-initiative and dependability.
• Flexibility to perform overtime duties or adjust schedule when required.
• Resourceful and highly organized with attention to detail and accuracy.
• Ability to manage, prioritize, and balance multiple tasks.
• Ability to work within a team environment.
• Possess a positive, 'can do' attitude.

Responsibilities

• Manage all territory sales projects from inquiry through order fulfillment.
• Act as a liaison between Manufacturing, Engineering, Purchasing, and Sales on projects.
• Gather and communicate information regarding special factory requirements to prevent problems.
• Lead large project teams in brainstorming to maintain value while reducing costs.
• Work with Purchasing to negotiate special project-related pricing and monitor long lead time items.
• Follow up to ensure concessions are realized.
• Ensure concise communication for delivery and prevent project delays.
• Gather all job documentation required for order entry and production planning.
• Coordinate non-project HFR follow-up agent notifications and monthly reporting.
• Expedite orders and necessary paperwork as needed.
• Process and enter all orders within Territory and assist others as time allows.
• Assist Customer Service Manager with service order management.
• Lead order review meetings for orders over $55,000.
• Review other account managers' orders for errors.

Benefits

• Comprehensive medical, dental, and vision coverage.
• High employer 401K match.
• Above-benchmark paid maternity and parental leave.
• Paid time off to volunteer.
• Active/growing Employee Resource Group network.

What This Job Offers

• Job Type: Full-time
• Industry: Furniture and Related Product Manufacturing
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees