Account Representative | Titleist

Acushnet Company • Fairhaven, MA

12d

About The Position

Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing Join our team as an Account Representative, where you'll be the vital link between our company and our customers—delivering exceptional service and support across 12,000–24,000 annual interactions. You'll handle inquiries about product performance, availability, and programs, while ensuring accurate order processing and consistent application of sales terms. In this role, you’ll coordinate special requests across departments, administer sales programs with precision, and support Sales, Marketing, and Leadership teams through impactful project management. You’ll also play a key role in process improvement, trend analysis, and training new team members. This role offers the opportunity to collaborate cross-functionally, identify process improvements, and represent our brand at key events. If you're passionate about customer experience, detail-oriented, and thrive in a dynamic environment, we’d love to hear from you.

Requirements

• Minimum: 2 years of college
• 2–4 years in Customer Service or Golf industry required OR 1 year as an Acushnet Company Associate CSR

Nice To Haves

• Associate’s (AS) or Bachelor’s (BS) degree
• Selling experience preferred

Responsibilities

• delivering exceptional service and support across 12,000–24,000 annual interactions
• handle inquiries about product performance, availability, and programs
• ensuring accurate order processing and consistent application of sales terms
• coordinate special requests across departments
• administer sales programs with precision
• support Sales, Marketing, and Leadership teams through impactful project management
• play a key role in process improvement, trend analysis, and training new team members
• collaborate cross-functionally
• identify process improvements
• represent our brand at key events

Benefits

• At Acushnet Company, we are committed to helping our associates thrive both personally and professionally.
• From the start, you and your family, including domestic partners, will benefit from a comprehensive suite of health and well-being programs.
• Enjoy the advantages of paid time off, an onsite fitness center, acupuncture, physical therapy, wellness coaches, and more.
• Our financial benefits are designed to secure your future, offering a 401k with company match, health savings accounts, and flexible spending accounts.
• Additionally, you'll enjoy perks like pet insurance, legal planning, education assistance, and exclusive access to our Associate Store.
• At Acushnet Company, your performance has purpose, and we're here to support you every step of the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees