Account Representative

U-Haul•Phoenix, AZ

7d•Onsite

About The Position

This position will consist of learning the provisioning areas of the IT Services department which includes our telephone and broadband provisioning teams. They will process work orders, emails, phone calls and tickets that come in from our field and corporate locations for telephone and broadband services for phone lines, VoIP, broadband, new acquisitions, moves, adds, upgrades, repair, and change requests as well as other assigned department projects. The ideal candidate needs to have a positive attitude with the desire to grow and learn within the department. Someone who possesses a strong, project-oriented mindset, and is willing to give 100% effort. The person will also display a good work ethic with the ability to learn quickly. If you’re willing to learn, we will teach you everything you need to know to be successful in IT Services. U-Haul team members are preferred, and experience with Excel, Word, internal applications and Microsoft office is a plus for this position.

Nice To Haves

Excellent communication skills, both in person and on the phone
Basic computer skills
Ability to multi-task and adapt quickly
A great attitude and true professionalism
Team work ethic
Flexibility

Responsibilities

Process work orders
Process emails
Process phone calls
Process tickets that come in from our field and corporate locations for telephone and broadband services for phone lines, VoIP, broadband, new acquisitions, moves, adds, upgrades, repair, and change requests
Work on assigned department projects

Benefits

Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/membership
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
50% discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program