Account Representative

Elevance Health • Richmond, VA

13d • Hybrid

About The Position

Account Representative Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Account Representative is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts. How you will make an impact: Acts as partner to build external relationships with existing clients, members, and brokers. Works with sales and account associates to develop an understanding of client needs and priorities. With general supervision, manages routine sales, claims and benefit issues by researching, resolving and responding to clients, members, and brokers. Conducts meetings with clients to educate and drive opportunities for additional growth and product sales. Communicates with internal partners to assist with upsells. Coordinates with sales support on request for proposal (“RFP”) responses to brokers and groups. Maintains various system updates for proposal and sales activity as necessary. Acts as a collaborative partner with internal stakeholders to meet and exceed client expectations. Supports internal and external client reporting, as needed. Acts on behalf of strategic account associate to respond to client needs, as necessary.

Requirements

• Requires a BA/BS and a minimum 1 year of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary or the ability to obtain within 60 days of hire.

Nice To Haves

• Client facing experience preferred.
• Ability to travel throughout VA preferred.

Responsibilities

• Acts as partner to build external relationships with existing clients, members, and brokers.
• Works with sales and account associates to develop an understanding of client needs and priorities.
• With general supervision, manages routine sales, claims and benefit issues by researching, resolving and responding to clients, members, and brokers.
• Conducts meetings with clients to educate and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Coordinates with sales support on request for proposal (“RFP”) responses to brokers and groups.
• Maintains various system updates for proposal and sales activity as necessary.
• Acts as a collaborative partner with internal stakeholders to meet and exceed client expectations.
• Supports internal and external client reporting, as needed.
• Acts on behalf of strategic account associate to respond to client needs, as necessary.

Benefits

• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees