Account Representative -Remote Hybrid

Leiters Health • Englewood, CO

101d • $58,656 - $70,656

About The Position

The Account Representative (AR) is responsible for sales growth among our current customers. This role requires critical thinking with a sales and customer focus. The AR identifies opportunities for expanding our portfolio sales by analyzing customer ordering trends, developing sales strategies and executing these plans. Throughout the sales cycle, the Account Representative consistently works to build stronger customer relationships and loyalty. The Account Representative is responsible for meeting their quarterly sales goals. This position is eligible for a hybrid schedule and has uncapped earning potential. On Target earnings are $70,656 per year including a $3,000 quarterly (uncapped) commission, with the first quarter guaranteed.

Requirements

• Prior Sales Experience
• Strong organizational skills and the ability to manage time, prioritize tasks, and adhere to time frames in a dynamic environment
• Detail oriented while working under supervision from manager's directions
• Customer friendly with excellent communication, phone and writing skills
• Computer abilities should include Microsoft Office, CRM, Microsoft Dynamics, order input and fulfillment systems, and experience with spreadsheets and reporting, with an ability to learn new systems
• Positive attitude and resiliency to change in a rapidly growing business
• Enjoys contributing in a positive and fast-paced team environment
• Independent worker, self-starter with ability to maintain an organized workstation
• High school diploma or GED equivalency required; college level 4-year degree preferred
• Accurate data entry in a high-volume environment; able to enter data and perform pricing calculations

Responsibilities

• Identify growth opportunities within the supported territory, formulate a plan to grow the base and execute the plan to deliver sales results
• Manage a book of business to ensure consistent sales revenue month over month and drive growth opportunities
• Conduct daily outbound selling efforts to speak with customers and determine their needs
• Support onboarding and customer orientation activities to assure a timely and seamless customer experience
• Accurately complete data entry into our CRM and order processing systems including documentation on conversations/correspondences related to your customers and your selling efforts
• Initiate and ensure commitment compliance related to product purchases for all customers
• Develop relationships with key contacts for customers supported within territory
• Provide a positive customer experience for inbound/outbound telephone inquiries, internal department requests, email correspondence and online orders
• Consistently complete proactive outreach and follow-up with customers to ensure needs are being met, to educate customers, develop relationships, and explore potential pain points for improvement
• Manage the customer complaint process
• Recognize and inform management of inappropriate conditions or issues
• Comprehend and implement SOPs, forms, and quality control activities
• Compilation of data and preparation of subsequent reports, spreadsheets, word documents
• Identify, analyze, recommend, and correct discrepancies or problematic data issues
• Daily and accurate management of orders, invoices, and open items until closure
• Provide support for general inbound call queue, support order queue and back-up peers as required

Benefits

• 100% employer paid medical plan
• Dental & Vision insurance options including FSA & HSA
• Employer Paid Life Insurance & Employee Assistance Program
• Short Term & Long-Term Disability Insurance
• Up to 4% 401K Matching (100% vested on day one!)
• Generous Paid Time Off Options - vacation, sick, paid leave and holidays!
• $5,250 Annual Tuition Reimbursement after 6 months
• $1,000 Referral Bonus Program with no limit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED