Account Representative - PNP

Sonepar • Oklahoma City, OK

108d

About The Position

A career at Crawford Electric Supply is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe. Being “Powered by Difference” means we respect and value diverse perspectives. Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. It’s time to energize your future! Don’t miss out on this electrifying opportunity – apply today!

Requirements

• 3+ Years of Sales or previous experience in an outbound sales call role.
• Basic Navigation of Eclipse, SSM and Microsoft Office.
• Knowledgeable of electrical products and electrical distribution.
• Strong phone and verbal communication skills along with active listening.
• Ability to use CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Able to work in a team environment.

Responsibilities

• Handle current and potential customers with the goal of generating revenue.
• Effectively solve customer issues, complaints, and inquiries.
• Work collaboratively with PNP Program Leadership to identify, qualify, and grow small to medium accounts.
• Manage large amounts of inbound and outbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Seize opportunities to upsell products and services when they arise.
• Build sustainable relationships and engage customers by responding to their needs.
• Keep records of all conversations via CRM database in a comprehensible way.
• Frequently attend educational seminar/training to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.
• Understand marketing campaigns and communicate those to customers.
• Setup and maintain SPA’s.
• Promote and setup customer digital platforms.
• Utilize CRM as the customer management tool.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off (no waiting period to utilize)
• Volunteer time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees