Account Representative (Non-Territory) - P1 - Los Angeles, CA

DHL (Deutsche Post) • Los Angeles, CA

123d • $73,000

About The Position

DHL is looking for ambitious "hunter" sales professionals that will eventually be responsible for consulting and selling international logistics/transportation services to meet sales targets and generate revenue within an assigned territory. The position starts as an "Account Representative Non Territory" to the sales team and will maintain a high level of customer service with existing customers and demonstrate those relationships to help them expand the business. This person will also assist the team to develop new clients by prospecting and responding to business development leads. In addition, this person will actively monitor and review customer global sales activity and make adjustments to processes and strategies as needed.

Requirements

• Entry level professional contributor on a project or specialty work team.
• Typically requires BS/BA or related work experience in subject area and 2 plus years of experience in related field.
• Strong negotiation and communication skills (verbal and written).
• Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred).
• Successful academic and professional track record with solid achievements, rankings, or awards.
• Transportation industry, service solution sales, or international sales experience highly preferred.

Responsibilities

• Provide assistance to members of the sales team with proposals, lead generation, reporting and lead qualification.
• Analyze reports and provide data to support administrative improvement initiatives.
• Create reports based on current data to support management.
• Provide sales support to the team members including tracking shipments for customers, identifying records, drafting correspondence, resolving customer complaints or issues, preparing presentations, participating in ride-a-longs, updating CRM tracking system and other administrative duties.
• Conduct online searches and create lead generation initiatives.
• Cold calling and profiling potential customers; actively participate in planning meetings and events for the sales team.
• Complete assigned projects as needed.
• Sell profitable new key business within assigned territory by cold calling, cultivating leads and networking (once transitioned into outside sales).
• Make customized presentations to various decision-making audiences to close new business.
• Maintain and increase revenue streams with current key accounts in a specific territory, including face-to-face visits, problem solving and administrative follow-up.
• Master extensive international knowledge of the DHL network and use company tools, processes and technologies to manage/grow territory and document activity.
• Ensure high post-sale satisfaction and positive long-term relationships.
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory.

Benefits

• Competitive Pay - $73,000
• Bonus/Incentive Programs
• Retirement Savings - 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees