Account Manager (Sales Support)

Sims-Lohman•Charleston, SC

32d

About The Position

Account Manager - Sales Support We have an immediate need for a Account Manager in Crestview, FL market. Activities will be a blend of both inside and outside sales support, customer service, relationship support to the builders, development and management. Our customer base is focused primarily on the professional builder, which may range in scale from small to large production builders. If you are an experienced go-getter with a history of success, let's talk! Sims-Lohman is a family-owned distributor of cabinets and fabricator of granite and quartz countertops. Our legacy of developing trusted relationships within the building industry has helped our business evolve and grow over the last 50 years. This is a fantastic time to join our team. We have consistently ranked among the fastest growing companies in America on the Inc. 5000 list. We provide our Team Members a competitive salary and benefit package including: Health, Dental, Vision, Life Insurance, Accident and Critical Care, Short and Long Term Disability coverages and a 401(k) plan. Essential Functions Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions. Perform all job duties with a safety mindset and drive the safe operation of customer visits to a facility. Lead contact with assigned customer sites. 3+ Years of 2020 Design and Estimating Jobs 3+ years experience in cabinetry sales 3+ years of experience in sales project management with kitchen and bath design Stone, laminate and solid surface industry experience a must Excellent Customer Service and Problem-Solving Skills Ability to frequently follow-up with builders, customers, job-site installations, and internal managers to ensure job completion. Excellent project management skills, with emphasis on driving sales order to completion. Secondary education in design, architecture, construction management or business preferred. Stone, laminate and solid surface industry experience a plus. Strong computer skills: order entry systems, e-mail, file retention, Microsoft Office, etc. Meet with customers for granite lay-outs as necessary. Perform post-template reviews as necessary. Hand off clean orders to the Production Scheduler and Production team. Communicate with the customer on status of sale and cost. Participate in problem resolution with Production and the Service Coordinator as necessary. Support accomplishment of goals within the sales plan.

Requirements

3+ Years of 2020 Design and Estimating Jobs
3+ years experience in cabinetry sales
3+ years of experience in sales project management with kitchen and bath design
Stone, laminate and solid surface industry experience a must
Excellent Customer Service and Problem-Solving Skills
Ability to frequently follow-up with builders, customers, job-site installations, and internal managers to ensure job completion.
Excellent project management skills, with emphasis on driving sales order to completion.
Strong computer skills: order entry systems, e-mail, file retention, Microsoft Office
3+ years of experience in order entry and customer service, preferably in retail or the building material industry.

Nice To Haves

Secondary education in design, architecture, construction management or business preferred.
Stone, laminate and solid surface industry experience a plus.
Stone industry experience a plus.

Responsibilities

Perform all job duties with a safety mindset and drive the safe operation of customer visits to a facility.
Lead contact with assigned customer sites.
Meet with customers for granite lay-outs as necessary.
Perform post-template reviews as necessary.
Hand off clean orders to the Production Scheduler and Production team.
Communicate with the customer on status of sale and cost.
Participate in problem resolution with Production and the Service Coordinator as necessary.
Support accomplishment of goals within the sales plan.