Account Manager, McDonalds

PAR TechnologyNew Hartford, NY
17dRemote

About The Position

The Account Manager will grow and expand PAR’s business within the McDonald’s franchise community in the U.S., driving revenue through new opportunities, expansions, and refresh cycles. You’ll sell PAR’s approved hardware, installations, and break-fix services, partnering closely with internal teams to manage opportunities end-to-end from discovery through delivery. This is a quota-carrying, consultative sales role requiring strong franchise/QSR experience, relationship-building, and the ability to coordinate cross-functionally to deliver a consistent customer experience.

Requirements

  • Bachelor’s degree in business, sciences, or related field and/or 3–5 years of technology equipment and/or SaaS sales experience
  • Demonstrated ability to achieve and exceed sales targets in a quota-carrying role
  • Experience managing a full lifecycle sales process (prospecting → discovery → demo → proposal/negotiation → close)
  • Experience using a CRM (Salesforce, Microsoft Dynamics, or similar) to manage pipeline, activity, forecasting, and data hygiene
  • Strong consultative, solution-based selling skills with the ability to align customer needs to product value
  • Strong written and verbal communication skills, including comfort presenting to decision-makers and conducting product demonstrations
  • Willingness and ability to travel

Responsibilities

  • Identify and pursue new sales opportunities within assigned McDonald’s franchise organizations and territories across the United States
  • Drive revenue growth across the McDonald’s franchise community by promoting McDonald’s-approved hardware, peripherals, installations, and break-fix services
  • Partner with Marketing to support targeted campaigns and initiatives focused on McDonald’s franchise needs and programs
  • Build and maintain strong relationships with McDonald’s franchise owners, operators, and key decision-makers to advance opportunities and close business
  • Lead effective discovery conversations to understand franchisee operational requirements and align PAR solutions accordingly
  • Deliver structured, compelling product presentations and solution discussions aligned to McDonald’s standards and franchise objectives
  • Manage active opportunities through the full sales cycle, from initial engagement through order placement and execution coordination
  • Maintain up-to-date CRM records including customer interactions, opportunities, contracts, and activity tracking
  • Stay informed on McDonald’s technology standards, franchise programs, and restaurant industry trends to effectively position PAR solutions
  • Monitor changes within franchise organizations and the competitive landscape, adapting sales strategies to remain effective and customer-focused
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