Account Manager Covering Western Michigan Territory

Stratosphere Quality•Grand Rapids, MI

16d•$57,000 - $70,000

About The Position

Account Manager Western Michigan Territory Stratosphere Quality Position Overview The Account Manager is responsible for executing sales strategies, building strong customer relationships, and identifying new business opportunities within Western Michigan territory that includes Grand Rapids, Lansing and Battle Creek just to name a few. This role initiates contact with manufacturing customers, uncovers needs for inspection and quality services, leads negotiations, and navigates complex decision-making cycles. The Account Manager maintains a strong understanding of manufacturing quality and inspection processes while delivering accurate revenue forecasts and updates to leadership. This is a base-plus-commission role. First-year Expected earnings: $57,000-$90,000 Base Salary: $ 57,000 - $70,000 Annually Year two and beyond: $100,000+ is attainable based on performance

Requirements

Degree in Communications, Marketing, Business or equivalent degree preferred
3 Years territory sales experience preferred in a service or manufacturing market
Excellent interpersonal skills including verbal and written communication skills
Excellent conflict resolution and negotiation skills
Knowledge of SalesForce.com software
Proficiency in Microsoft Office
Available to work assigned hours based on business needs
For internal candidates, have satisfactory job performance (not on a corrective action)
Reliable transportation
Valid Driver’s License
Ability to travel to customer facility on short notice
Amount of Travel Required – 25-50%; primarily day travel

Responsibilities

Initiates contact with manufacturing customers and develops relationships to generate referrals or leads for new business opportunity
Identifies needs and opportunities for inspection projects in a defined geographic territory; develops and implements new market strategies
Identifies manufacturers and parts suppliers; calls on prospective customers, determines needs and develops long-term customer relationships
Develops and delivers presentations; communicates company’s value to customer
Follows up with customers to ensure service issues are identified, understood and solved
Interacts with Internal Account Manager on strategy specific to new business development
Interacts with other sales team members to share leads, customer knowledge, and projects that cover multiple territories
Works directly with operations team to review weekly sales plan that includes current business and new business development
Leads negotiations specific to pricing, adjustments, and disputes that arise with customers
Maintains strong knowledge of manufacturing quality and inspection business
Provides accurate forecasts through reporting to management with the use of Salesforce.com
Ensures and maintains compliance with quality requirements and ISO procedures
Completes required training classes
All other duties and responsibilities as may be assigned