Account Manager (Landscaping exp. req.)

#twiceasnice Recruiting•Taunton, MA

1d•$80,000

About The Position

Our client in the commercial landscape industry is looking for an Account Manager to add to their team in the Taunton, MA area. You will be responsible for overseeing existing client accounts, managing new customer acquisitions for landscaping projects, and ensuring client satisfaction to maximize retention and service offerings. To be successful in this role, you must have landscaping experience in the local area, exceptional customer service skills, and the ability to manage multiple projects at once. This is an excellent opportunity to join a large, commercial landscaping company with a stellar industry reputation and client retention rate. There are many avenues to cross-train and grow your career within the company.

Requirements

4+ years of commercial landscaping experience required
Account management or crew management experience required
Proficiency in Microsoft Office suite required
Must have a valid driver’s license

Responsibilities

Oversee an existing portfolio of maintenance and snow accounts
Assess and renew client contracts
Conduct client meetings and site walk-throughs
Serve as client's primary point of contact
Ensure client satisfaction and quality of work
Upsell enhancement opportunities to clients
Schedule work and direct activities on the job site
Manage, maintain, and teach the design intent of property
Lead and motivate crews
Assist management with managing labor hours and work quality
Address and resolve client issues by evaluating concerns and developing solutions
Assist landscaping crews by having a hands-on approach