Account Manager - Texas Panhandle/Oklahoma

bioMérieux

9d•Onsite

About The Position

This is a field-based position covering the Texas panhandle and Oklahoma, requiring 70% travel within the territory. The Account Manager is responsible for maintaining and growing the Microbiology, Immunoassay, Molecular, and Vision Suite customer base. This role focuses on creating new business opportunities through the placement of instruments, reagents, and services to increase company revenues within a designated Region. The Account Manager is directly responsible for achieving territory sales goals and maintaining existing customers to ensure high performance in customer satisfaction, revenue, and profitability. The Account Manager serves as the direct contact to the customer and is the primary point person for all internal and external communication.

Requirements

Associates degree and a minimum of 4 years of professional sales experience OR Bachelors degree and a minimum of 2 years of professional sales experience required.
Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration.
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.
Business acumen to understand how a business operates and how to make it successful.
Effective and efficient problem analysis that leads to high-quality decisions.
Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.
Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.
Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details
Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes
Priority setting that align with business objectives
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
Organizing work and resources efficiently to ensure smooth operations
Planning objectives and strategies to achieve them within a set timeline
Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
Informing others by sharing clear, timely information to ensure alignment.
Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.
Collect and analyze data to drive informed decision-making to improve performance and identify issues
Communicates instructions clearly and effectively
Demonstrates assertiveness and confidence in the face of a challenge
Drive for Results: Drive for Results while successfully removing barriers
Action Oriented: Takes action even when facing challenges
Ability to cooperate with others at all levels including leadership
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Effective verbal communication skills
Written Communications - including the ability to communicate technical data in written form
Effective Presentation Skills - including the ability to present technical data
Build and maintain positive, productive interactions with colleagues
Easily accessible and open to communication
Effectively navigate social interactions in the workplace
Consistently uphold and reflects the core ethical principles and values that bioMérieux promotes
Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns.
Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others.
Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.

Nice To Haves

Capital and Reagent sales experience within clinical laboratory preferred
Proven and documented track record in exceeding territory Capital and Reagent goals
Proven and documented track record of consistent top finishes within sales team

Responsibilities

Create and execute business plan to achieve or exceed territory growth per company plan and drive new business revenue through selling new instruments and reagents
Develop strategy and individual responsibilities to close sales of all high value targets
Maintain existing customer business to minimize lost business
Manage pipeline to ensure timing of closes matches Monthly Forecast & Quarterly Business Plan
Coordinate activity of other field sales personnel in context of business plan
Monitor monthly sales as reported in Tableau for accuracy and adjust action plans to account for shortages towards goal achievement
Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy
Provide technical expertise/assistance in product line as required in sales process
Support and/or deliver key sales presentations/demonstrations where required
Communicate with customers on product line technical issues where required
Work collaboratively in a matrix environment with Regional and US Product Specialists for all product franchises including Microbiology, Molecular, Immunoassay and Vision Suite
Leverage timely and effective engagement of Product Specialists, Service, Marketing and other internal personnel to progress, advance and close Opportunities within Region
Develop relationships with key customers/opinion leaders within defined territory.
Identify and develop key opinion leaders/reference sites within defined region.
Establish relationships with these identified opinion leaders/reference accounts.
Leverage relationships to expand existing business within defined region.
Channel competitive information gathered in field to marketing and sales teams.
Implement and participate in pilot projects with new product launches.
Conduct quarterly business reviews with the Product Specialists and other supporting sales associates.
Submit expense reports on a weekly basis.
Maintain customer records in CRM on a daily basis for all accounts in their database.
Close all appointments with notes and update milestones on a daily basis.
Achieve minimum forecast accuracy for US dollars on a monthly basis performance expectations.
Perform all work in compliance with company quality procedures and standards.
Performs other duties as assigned.

Benefits

A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
Variable annual bonus based on company, team, and individual performance per bioMerieux’s bonus program.