Account Manager - Commercial Insurance, Condo/HOA

Sihle Insurance Group Inc•Altamonte Springs, FL

21d•Hybrid

About The Position

Join Our Team at Sihle Insurance Group as an Account Manager in the Commercial Insurance/Condo HOA Division! Are you ready to make an impact at a leading insurance agency that values innovation, growth, and delivering exceptional results for clients? At Sihle Insurance Group, we are dedicated to providing exceptional service and personalized insurance solutions that meet the unique needs of our clients. With over 51 years of experience in the industry and office locations spread throughout Florida, we’ve earned a reputation for excellence and integrity. As a business that is fully committed to remaining a family-owned and community-focused business, we pride ourselves on fostering a positive and supportive work environment, where every team member can thrive. If you're a strategic thinker with a focus on customer service and business growth, this is your chance to play a key role in driving client satisfaction and expanding our portfolio. We welcome applicants based in Florida - office locations include Tampa, Clearwater, Melbourne, Vero Beach, and Lakeland. Remote work options may be considered for exceptionally qualified candidates who do not reside near one of our office locations. Why Choose Sihle Insurance Group? Competitive Salary & Benefits: We offer a competitive salary and 100% company paid medical and dental benefits along with 100% company paid life insurance! Generous Paid time off – Holidays, Sick, PTO, and VTO (Volunteer Time off). Company-paid HSA contribution with eligible plan selection. Access to the company-sponsored Employee Assistance Program (EAP). Company match 401(k) plan. Bonus incentive based on individual/agency performance. Flexible Work Options: Enjoy flexible work opportunities and a healthy work-life balance. Reduced hour work week with full pay! Career Growth & Development: We believe in investing in your professional growth through ongoing training and continuing education opportunities. Making a Difference: Sihle Insurance Group is committed to giving back to the community and creating a positive and lasting impact. We value our clients, employees, and the communities we serve. Family-Owned Values: As a family-owned business, we prioritize long-term relationships and the well-being of our team. You'll be part of a culture that celebrates integrity, trust, and a commitment to excellence. Ready to Drive Success with Us? If you’re passionate about building lasting client relationships and playing a key role in the growth of a leading insurance agency, we’d love to hear from you! Apply now to join our team and elevate your career at Sihle Insurance Group! We are an Equal Opportunity Employer

Requirements

High school diploma required. Bachelor’s degree in Business, Finance, Insurance, or related field (preferred).
Active 2-20 Florida Property and Casualty license.
Proven experience (4+ years) in insurance, with a focus on property and casualty insurance for condominiums or HOAs.
Applied Epic proficient.
Excellent communication and interpersonal skills.
Proven ability to manage multiple accounts with strong attention to detail.
In-depth knowledge of insurance products, markets, rating, and underwriting procedures.
Proficiency in computer programs, including Word, Excel, and Outlook.

Responsibilities

Manage and foster relationships with agency clients, carriers, and producers while ensuring high levels of satisfaction and retention.
Provide expert advice to clients on insurance options and risk management strategies.
Handle client inquiries, resolve issues, and ensure seamless communication throughout the account lifecycle.
Account management responsibilities include, but are not limited to: Process AOR/BOR letters, review policy audits and manage complex audit disputes, prepare pre-renewal summaries and manage policy renewals, gather underwriting data and present risks to markets, create proposals and presentations, and renew COI/EOP templates. Monitor aged receivables. Provide ongoing, timely and responsive support to clients.
Perform additional responsibilities as assigned by Supervisor or Management.