AM_ Uberall Standard Job template

Uberall

12h

About The Position

Your role as an Account Manager is to serve as the primary strategic point of contact and Commercial Owner for our most valued multi-location brands. As the "CEO" of your portfolio, you are responsible for the entire customer lifecycle, ensuring high retention and significant revenue expansion within our enterprise client base. You are a localized marketing expert, leveraging Uberall’s AI-powered platform to solve complex business challenges and drive measurable digital visibility for your clients. You are ultimately responsible for the success and growth of your book of business, ensuring zero friction between a customer’s strategic goals and their platform investment. By unifying day-to-day relationship management with full revenue accountability (ACV Bookings), you lead our customers through everything from seamless onboarding alignment to high-stakes renewal negotiations and whitespace expansion.

Requirements

Background: 4+ years of experience in a client-facing role such as Customer Success, Account Management, Strategic Consulting, preferably within a SaaS or software technology environment.
Experience: Demonstrated track record of both managing customer relationships and achieving commercial targets (renewals, upsells, expansion).
Consultative Approach: You have strong consulting skills and the ability to guide customers, challenge their thinking, and lead them toward business success.
Proactive Problem-Solver: You see challenges as opportunities and take a forward-looking, structured approach to finding solutions.
Organized & Accountable: You are highly organized, capable of managing a diverse portfolio of accounts, and committed to maintaining accurate records and forecasts. You successfully prioritise your time to maximise your impact
Commercial & Growth Mindset: A proven ability to carry a quota and a drive to exceed targets. You possess a refined sales methodology that allows you to navigate contract renewals and identify expansion opportunities with confidence.
Executive Presence & Communication: The ability to lead world-class Executive Business Reviews and navigate high-stakes objections. You are comfortable engaging as a peer with C-suite decision-makers and can articulate the strategic value of the Uberall platform.
Analytical ROI Storytelling: The skill to turn data into high-impact, ROI-driven narratives. You use insights to solve complex business challenges and secure budget for renewals, expansions, and one-time strategic fees.
Operational Discipline: A commitment to impeccable pipeline hygiene and forecasting accuracy. You treat your portfolio as a business, ensuring that data and CRM rigor back every strategic decision.
Entrepreneurial Adaptability: A creative and resilient spirit that thrives in a fast-paced environment. You are an early adopter of new technologies and methodologies, remaining agile as our role and industry continue to evolve and innovate.