Account Manager – Commercial Risk Team
About The Position
Cornerstone exists to bring clarity to chaos. We help business leaders protect what matters and build what’s next through smarter risk management, transparent insurance strategy, and trusted advisory relationships. We don’t sell policies—we deliver confidence. The Role The Account Manager (AM) is the operational backbone of the Commercial Risk Team. You turn strategy into execution—making sure nothing falls through the cracks and every client experience feels seamless, proactive, and professional. You partner closely with Account Executives and Producers to manage day-to-day service, renewals, endorsements, and carrier coordination. If you’re detail-driven, responsive, and proud of doing things right the first time, you’ll thrive here. This is not a call-center role. It’s a high-impact position that keeps complex accounts running smoothly and clients confident.
Requirements
- Commercial insurance experience (P&C)
- Strong knowledge of policy forms, endorsements, and certificates
- Experience supporting middle-market or complex commercial accounts
- Exceptional organization, follow-through, and attention to detail
- Clear, professional written and verbal communication
- Active state P&C license (or ability to obtain)
- A service mindset rooted in ownership and accountability
Responsibilities
- Manage the day-to-day servicing of a portfolio of commercial clients
- Drive renewal timelines, gather exposure data, and coordinate marketing submissions
- Work with carriers and underwriters to obtain quotes, endorsements, and policy changes
- Review policies for accuracy and completeness
- Prepare proposals, summaries, certificates, and client deliverables
- Support Account Executives in renewal strategy and client meetings
- Respond to client requests with urgency, clarity, and professionalism
- Maintain accurate documentation in agency management systems
- Anticipate client needs and proactively solve issues before they escalate
- Deliver a consistent, high-trust client experience
Benefits
- A team that respects and supports your role
- Clear expectations and room to grow
- Investment in your licensing and development
- A culture that values precision, care, and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
