Account Manager – Produce Division

RLS LOGISTICS • Mount Laurel, NJ

9d • Onsite

About The Position

The Account Manager is responsible for managing all aspects of customer shipments from pickup through final delivery. This role focuses on building strong customer relationships, ensuring service excellence, identifying growth opportunities, and driving profitability.

Requirements

• Bachelor’s degree OR equivalent experience
• 4+ years of transferable professional experience

Nice To Haves

• Certified Transportation Broker (CTB) preferred, not required

Responsibilities

• Manage customer shipments from pickup to final delivery
• Maintain and grow customer relationships through ongoing communication and business reviews
• Supervise and support Account Coordinators to ensure customer and carrier satisfaction
• Negotiate rates and secure carriers to maximize service levels and profitability
• Optimize routes, freight, and vehicle capacity
• Meet or exceed performance metrics set by management
• Provide insight on market conditions during customer and carrier negotiations
• Exercise independent judgment when approving credit/debit adjustments
• Provide feedback on Carrier Support performance for evaluations
• Participate in interviewing and screening Carrier Support candidates
• Perform additional duties as assigned by management

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time Off (PTO)
• 401(k) with company match
• Team member recognition awards
• Education and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees