About The Position

The Account Manager is responsible for managing and growing sales within an assigned territory across both pre-hospital and acute care markets. This includes engaging with Emergency Medical Services, Fire and Police Departments, Ambulance Services, and Acute Care facilities such as hospitals and health systems. The role involves developing new customer relationships, maintaining existing accounts, and promoting a broad portfolio of medical products and solutions with a focus on improving patient outcomes and reducing the total cost of care. Organizational Impact: At Sarnova, you are more than just a number. You are a key contributor to our mission to support those who save and improve lives. This role requires a proactive, entrepreneurial mindset and a commitment to delivering exceptional service and value to our customers.

Requirements

  • Education: Bachelor’s degree in business or similar field preferred
  • 3–5 years of successful outside or hospital sales experience, preferably in EMS, Fire, Anesthesia, Respiratory, Critical Care, or related fields.
  • A proven track record of meeting/exceeding sales quotas while representing a wide variety of products and therapies from multiple vendors
  • Impeccable interpersonal skills appropriate to audience and selling situation
  • Disciplined and detailed approach to account management including the use of CRM tools
  • Strong negotiation skills with a record of favorable outcomes which are mutually advantageous to Company, supplier and customer
  • Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
  • Competitive drive with a strong sense of urgency to drive profitable growth within assigned territory
  • Customer focused with ability to identify customer needs and provide solutions
  • Effective time management and organizational skills
  • Strong PC skills and proficiency with Microsoft Office Suite
  • Strong written communication skills with ability to prepare clear, concise business proposals
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Nice To Haves

  • Clinical background in acute care settings is a plus.

Responsibilities

  • Build, develop, and manage customer accounts within an assigned territory
  • Meet or exceed monthly, quarterly, and annual sales quotas
  • Identify and qualify new prospects through cold calling, networking, and market analysis
  • Conduct sales presentations and develop proposals for prospective and existing customers
  • Provide product information, demonstrations, and in-service education to clinical staff
  • Maintain strong relationships with manufacturers and internal stakeholders
  • Represent the company at trade shows, conferences, and association meetings
  • Utilize CRM tools to manage account activity and maintain detailed records
  • Coordinate with Brand Managers and Product Specialists on territory projects
  • Analyze customer data and internal reports to identify growth opportunities
  • Ensure timely and accurate completion of quotes, service orders, and reports
  • Stay current on product knowledge and pass required sales/product assessments
  • Additional job duties as assigned

Benefits

  • We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan.
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